SWIGGY

Food not delivered neither they are refunding the money as it was prepaid order

Name of Complainant Amit Maharwar
Date of ComplaintMay 17, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have not received my order yet and infact the last order was not received. below are order reference number:- 1.ORDER #167153156453 2.ORDER #166911214648 I have written couple of emails but they are not ready to refund the money or ready to give any update. Food not delivered neither they are refunding the money as […]

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Regarding cancellation fee query

Name of Complainant simranpreet kaur
Date of ComplaintMay 14, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

On may 13th, I placed an order on swiggy application my order id #167028895680. I wanted to cancel the order because it was taking a long time to get delivered. I was trying to cancel it for so long but was unable to do so. I don’t know that was the phone’s fault or Swiggy’s […]

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Swiggy scam regarding cancellation

Name of Complainant Rithick
Date of ComplaintMay 13, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

They just give one minute to cancel and what they do is they don’t give cancel button searching for that the entire one minute is gone and in 2nd minute if we say them they say like we will charge 100% cost of the food which is very bad and they are treating customer like […]

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Ordered food online through swiggy and received wrong item

Name of Complainant Srijan katiyar
Date of ComplaintMay 13, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered 5 chapatis and 1 Shahi paneer from swiggy instead of that I received 2 chapatis and some sabji for that I raise complaint in swiggy but they are providing me 33 rs coupon instead of contacting the restaurant and giving me the right item which I ordered. what I ordered cost me 165 […]

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Improper food delivery management

Name of Complainant Siddanathi Praveen
Date of ComplaintMay 13, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Swiggy Order ID 166974094072. I’M a vegetarian and order kaju paneer Biryani and received Biryani rice with chicken pieces and paneer curry separately. I’m allergic to Non-Vegetarian food and I have nausea with Non-Vegetarian food in premises. Reported to swiggy neither I got order replaced nor reimbursed Improper food delivery management was last modified: May […]

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Found insect in food delivered by swiggy

Name of Complainant Sandeep
Date of ComplaintMay 13, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

There is dead insect found in food delivered by swiggy. Raised complaint through “HELP”, They were trying to give a coupon as a token of apology, They are not taking this issue seriously. The food was thrown away and have to be starved. Found insect in food delivered by swiggy was last modified: May 13th, […]

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Did not refund my full amount

Name of Complainant Mayank Mittal
Date of ComplaintMay 13, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Sir/Ma’am, I ordered 1 full Fish Fry from Swiggy Order No. 167009391395 on 05/13/2023 morning. The quantity is far much than even half fish fry. I contacted swiggy and they offered me refund of Rs. 73 in place of Rs. 300 item on Swiggy and said we are sorry. ” If they bear profits […]

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Incomplete order received from swiggy

Name of Complainant Suraj Mhadgut
Date of ComplaintMay 12, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, I have ordered from swiggy app I have received only 2 items out of 4 food items. When I asked refund to swiggy they gave only 74 ₹ refund whereas actual refund is 398₹ . Kindly do necessary action. Bill enclosed . Incomplete order received from swiggy was last modified: May 12th, 2023 by […]

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Food order from swiggy app

Name of Complainant Aryan
Date of ComplaintMay 12, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered ice creams from Kwality walls on at 11:00 pm on 11 may . at first the order was late as the rider couldnt find mt location before that the restraunt took a long time to prepare my food ( ice cream) i was trying to call my rider for almost 30 min (had […]

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Damaged package and wrong food

Name of Complainant Saikiran
Date of ComplaintMay 12, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered for a cake from Swiggy and cake was damaged when I open the package I submitted the images and no response from them. Another order I order one item they delivered which is cheaper and same response we get back to you Damaged package and wrong food was last modified: May 12th, 2023 […]

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