SWIGGY

Yesterday i had ordered Java chip Frappuccino from Swiggy as there was some offer from Starbucks in Swiggy app. The order was late by an hour and when i received the krder. And checked whole of the coffee was spilled

Posted on by Consumer Court
Name of Complainant Sudeep Das
Date of ComplaintJune 4, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Yesterday i had ordered Java chip Frappuccino from Swiggy as there was some offer from Starbucks in Swiggy app. First my order was late by an hour. And then wehn i connected with the customer support team, i was told to wait as the delivering guy was almost there to deliver the coffee. Then when […]

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Item missing from my order

Posted on by Consumer Court
Name of Complainant Devender Kumar sharma
Date of ComplaintJune 4, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Item missing from my order and when I complaint to swiggy they told me to wait for 6 hrs, eggs missing from the order, I was waiting for eggs so that I can eat but they ask me to wait for 6 hrs Item missing from my order was last modified: June 4th, 2023 by […]

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Expired and Damaged Food by Swiggy Instamart

Posted on by Consumer Court
Name of Complainant Sahibnoor Singh
Date of ComplaintJune 4, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I am writing to express my dissatisfaction with a recent order from Swiggy Instamart. The order included bread and savories, but upon opening the package, I discovered that the bread was expired and emitting a foul smell. Additionally, the savories were crushed and inedible. Despite my efforts to request a refund, Swiggy Instamart refused to […]

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Dead insect found in food

Posted on by Consumer Court
Name of Complainant Vikash Tiwari
Date of ComplaintJune 4, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered special veg thali from swiggy order id 168794965151 after opening the packaging of food which is really bad i found a dead black insect floating in raeta after seeing that i got vomitted several times and havent eaten anything whole night and when i mail their customer support they are giving me 33 […]

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Received a messages about referring but didn’t get any money

Posted on by Consumer Court
Name of Complainant Manikanta Garige
Date of ComplaintJune 3, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

As we work on swiggy as a delivery partner they give us referring bouns as we refer some one and I have referred my friend Cheema Venkatesh on May 9th he got the money but as I called and asked ones they send I will take some time to process the payment 14 to 21 […]

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I have received different items from what I have ordered

Posted on by Consumer Court
Name of Complainant Nisha S
Date of ComplaintJune 3, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have received a completely different items from what I have ordered. Value of order is Rs. 1253. Order ID is 144677840615743. No proper customer support is provided. Resolution provided is not acceptable . One executive have shared a wrong information on refund as well. They take too much of time and no proper response […]

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Complaint regarding order mishap and poor customer service

Posted on by Consumer Court
Name of Complainant Shashank Prakash
Date of ComplaintJune 1, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I am writing to express my deep dissatisfaction with the recent experience I had with Swiggy’s services. On 1/06/2023, I placed an order through the Swiggy app for honey chili potato from Chopstick Restaurant, with the expectation of receiving a timely and accurate delivery. Unfortunately, a series of mishaps occurred, and the overall service provided […]

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Weigh of the product is not as visible on the screen while ordering

Posted on by Consumer Court
Name of Complainant Mahak Goel
Date of ComplaintMay 31, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered fruits and a pcked item from swiggy instamart on 31 may 2023 in the morning. Watermelon was one of the ordered itmes. While ordering the description of watermelon says that it weighs approximately 1.5-2.7 kg however upon receiving the order I receined a small ball size water melon hardly weighing 223gms. I immediately […]

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Swiggy instamart giving rotten and vegatebles with worms

Posted on by Consumer Court
Name of Complainant Sakshi bhatt
Date of ComplaintMay 31, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered some vegetables from instamart and the vegetables were rotten and there were worms in them what if someone eat them and gets sick Swiggy instamart giving rotten and vegatebles with worms was last modified: May 31st, 2023 by Consumer Court

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No refund provided

Posted on by Consumer Court
Name of Complainant Anisha Talpade
Date of ComplaintMay 31, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I placed an order on Swiggy Instamart on 25th May at 2 pm for groceries and paid Rs.316 via Google Pay (screenshot attached). After a while when I went to check the order, it did not show up on my order history at which point I contacted customer service via chat. At this point, an […]

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