| Name of Complainant | |
| Date of Complaint | June 4, 2023 |
| Name(s) of companies complained against | SWIGGY |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
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I am writing to express my dissatisfaction with a recent order from Swiggy Instamart. The order included bread and savories, but upon opening the package, I discovered that the bread was expired and emitting a foul smell. Additionally, the savories were crushed and inedible. Despite my efforts to request a refund, Swiggy Instamart refused to provide one. I have attached photographs as evidence of the poor quality of the products received. I kindly request a refund for the affected items, a review of the refund policy, and assurance that steps will be taken to prevent similar incidents in the future.
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