SWIGGY

Complete items not delivered in order

Posted on by Consumer Court
Name of Complainant Akanksha
Date of ComplaintAugust 31, 2023
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered pizza combo from pizza hut in swiggy application and the delivery boy not delivered complete set of combo and when i tried to connect customer care they told me restaurant not receiving the call and disconnected the call. This also happened week ago. Complete items not delivered in order was last modified: September […]

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Inadequate quantity received on prepaid order

Posted on by Consumer Court
Name of Complainant Nupur Ahuja
Date of ComplaintAugust 30, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, I had ordered 5 packs of Mysore pak and 1 cake, it was a prepaid order , but it is very unfortunate that i received only 1 pack of sweet and 1 cake , 4 packs of sweet were missing (250 gms ×4 Mysore pak ) that was ordered from Anand sweets that costed […]

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I placed an order for two items, namely Ghevar Khoya and Dhoda, both of which are renowned offerings from OM Sweet in Gurgaon. Regrettably, upon receiving the order, I discovered that only one box was delivered, whereas my order consisted of two distinct items

Posted on by Consumer Court
Name of Complainant Ajay Yadav
Date of ComplaintAugust 30, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I am writing to express my deep disappointment and frustration regarding an unfortunate incident that occurred during my recent order through Swiggy on the occasion of Rakshabandhan. My experience with both Swiggy and OM Sweet has left me thoroughly dissatisfied and aggrieved. On the aforementioned occasion, I placed an order for two items, namely Ghevar […]

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Wrong information passed on by Swiggy

Posted on by Consumer Court
Name of Complainant Ambika goel
Date of ComplaintAugust 29, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Restaurant called to cancel one of the time but when asked to cancel the whole order so that fresh order can be placed. They denied to cancel and forcefully sent the order. Same was raised with swift customer care. Explained then the complete scenario but the denied to listen to me instead became rude and […]

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Wrong expiry mentioned, box tampered, incomplete items

Posted on by Consumer Court
Name of Complainant Avika
Date of ComplaintAugust 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I tried reaching customer care of Swiggy from so many means but all in vain. I had to select different options in the help support section to reach out to customer care but nothing helped. I ordered a plum beachy perfume set ,4 units of Cadbury chocobakes and 1 unit of Hershey’s exotic dark raspberry. […]

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This is inform you that I have order the some item in the swiggy amount of 723 but by mistake wrong address entered in the order when I am tired to cancel the order there was no any option reflecting. I also rise the quiry with helpdesk but my issue not resolved yet and my complaint closed without any resolution, this was not my first order I already order many times in swiggy but I never facing any issue before that, I already told the helpdesk guy I am not asking the money back u guys just order the same item in my current location but they are not helping me. I am reaching you for better support, please find the order details given below Order I’d #176231926985

Posted on by Consumer Court
Name of Complainant Ankush Kumar
Date of ComplaintAugust 29, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is inform you that I have order the some item in the swiggy amount of 723 but by mistake wrong address entered in the order when I am tired to cancel the order there was no any option reflecting. I also rise the quiry with helpdesk but my issue not resolved yet and my […]

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Missing Food item

Posted on by Consumer Court
Name of Complainant Pankaj Kumar
Date of ComplaintAugust 29, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, I booked a order from swiggy with 3 items but only 2 items received and for One missing order Swiggy executive said refund will process after delivery as marked as delivered but now after 2 days still no refund received from their side and he is denying on mail also. Missing Food item was […]

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I have order the food and done online payment the at the time of delivery it was showing cash on delivery, i have raise multiple time complaint no response at all always they were asking for 48 hours after 5 days thry we’re saying we can’t solve after 48 hours, and 1st time the delivery boy didn’t order the food and marked as delivered as he said he will give me back the payment but he didn’t i have all chats and recording still swiggy didn’t do anything

Posted on by Consumer Court
Name of Complainant Poonam
Date of ComplaintAugust 29, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

1st time I ordered food by mistake i have entered wrong address so that food is about to deliver at my home, i ask the delivery boy to deliver to me i’ll pay extra but he said he will instead pay me back the money. I said okay, i’ll re order then he mark my […]

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Food not delivered and coupon issued is not working from past 30 days

Posted on by Consumer Court
Name of Complainant Vartika
Date of ComplaintAugust 29, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered from swiggy on 30 July and my order was not delivered even after waiting one hour however the estimated time was ten minutes as per swiggy.They have issued me a coupon on same day with validity of 30 days.I tried to apply that coupon for several times in last 30 days but […]

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