Wrong expiry mentioned, box tampered, incomplete items

Name of Complainant Avika
Date of ComplaintAugust 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link
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Text of Complaint by Avika:

I tried reaching customer care of Swiggy from so many means but all in vain. I had to select different options in the help support section to reach out to customer care but nothing helped.
I ordered a plum beachy perfume set ,4 units of Cadbury chocobakes and 1 unit of Hershey’s exotic dark raspberry. I received everything except incomplete items in perfum set.
The perfum gift box is supposed to be a set of 3 but I just received 2 perfumes in it. The packaging of the gift box was tampered. I’ll only consider it not received. Apart from this, the expiry date on the outer gift set is different from the perfumes inside the box
This is very disappointing
Please help me with it.

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