Wrong information passed on by Swiggy

Name of Complainant Ambika goel
Date of ComplaintAugust 29, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Ambika goel:

Restaurant called to cancel one of the time but when asked to cancel the whole order so that fresh order can be placed. They denied to cancel and forcefully sent the order. Same was raised with swift customer care. Explained then the complete scenario but the denied to listen to me instead became rude and said if we cancel and don’t accept they will take out the option of cash on delivery and will force me to prepay my order.

Image Uploaded by Ambika goel:

Wrong information passed on by Swiggy

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