SWIGGY

Swiggy harassment

Name of Complainant Sachin Goel
Date of ComplaintSeptember 10, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered some items from Swiggy Instamart at 2:27 am ( 10th Sept’23 ) where the delivery time was being shown as 30 minutes approx. But even after 1 hour 30 minutes there is no delivery made and there is no response from Swiggy’s side. They have disturbed my sleep because of this behavior […]

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Swiggy doesn’t deliver on time . Cheats through online bot

Name of Complainant Kaustuv Chanda
Date of ComplaintSeptember 9, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had some guests at home. I had ordered Biriyani for them. I place the order at 8.06 pm and it showed deliver in 50 mins. But even after 50 mins i checked the app to find out that the delivery person had not yet picked up from restaurent. From there on the ordeal started. […]

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Reporting missing item

Name of Complainant Anmol
Date of ComplaintSeptember 9, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered 3 items from swiggy but i got only 2 items and same has been confirmed by delivery boy and restaurant but no resolution is provided to me. Even on chat box agent told yes we confirmed its missing so end out a mail. I sent out mail but in mail i got reply […]

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Ordered food not delivered

Name of Complainant Subramanian
Date of ComplaintSeptember 9, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear sir/mam, Let me know, why I need to wait for this much to get deliver my food. I ordered fish finger & egg fried rice. But fish finger only received Delivery boy not responded properly, And Help desk team – Nikhil not responded properly. Ordered food not delivered was last modified: September 9th, 2023 […]

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Swiggy INVISIBLE CANCELLATION CHARGES

Name of Complainant Anuja S
Date of ComplaintSeptember 7, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

SWIGGY DOES NOT HAVE WORKING HELPINES FOR PAST ORDERSAS IT HAS CALL CUST CARE FACILITY ONLY FOR ACTIVE ORDER,HAD TO PUT THIS ORDER ID177151745455 CUSTOMER hAVe CANCELLED THE ORDER WITHIN 10-20 SEC AFTER SUCCESSFUL CONNECTING WITH CUST CARE. 1.WHY SWIGGY DOESN’T HAVE BASIC CALL FEATURE FOR ALL ORDERS INCLUDING PAST ORDERS? 2.WHY CUST GETTING CHARGED […]

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Ordered food was not delivered

Name of Complainant Pramila Bonagiri
Date of ComplaintSeptember 6, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

To, The Presiding Officer Consumer Court Subject: Complaint against Swiggy for Non-Delivery of Food on Time Respected Sir/Madam, I am writing to file a formal complaint against Swiggy, a prominent food delivery service provider, regarding a recent incident of non-delivery of food on time, which has not only inconvenienced me but also violated the terms […]

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Instamart sent Used Rakhi Shagun GC of 1002rs and not refunding money

Name of Complainant AJay
Date of ComplaintSeptember 5, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Order #152420954586826 dt.31/8/23 wherein I ordered 2 rakhi shagun gc of 501 each. Both came pre-scratched and when I tried adding them to swiggy money, both turned out to be already used. I have raised complaint on Twitter and mail but Swiggy simply taking compliant as a feedback and Not Refunding my money. Swiggy is […]

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Food was not sealed and 50% of the food was spilled

Name of Complainant Rajesh
Date of ComplaintSeptember 4, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Food was spilled when I ordered food from Swiggy. Swiggy took no action and refused used compensate for the loss Order No: 176901398193 Order placed at: Monday, September 4, 2023 4:46 PM Order delivered at: Monday, September 4, 2023 5:11 PM Order Status: Delivered Ordered from: Spicy Paradise TP area, Tirupati, Andhra Pradesh 517501 Food […]

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