Oyo

Worst service & refund booking amount

Name of Complainant Santosh Kumar
Date of ComplaintAugust 26, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hii team, I want to inform you that I booked a room through OYO on 20th of Aug from 21st to 23rd aug at hotel seven wonders lucknow with Booking ID C6DR3987. During hotel booking I paid amount of Rs 1829 in advance. in booking site address of hotel was something different with actual address […]

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Oyo refund

Name of Complainant Vijay
Date of ComplaintAugust 23, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked an room from oyo app and cancelled it accidently, when I call the oyo helpline they asked to book another time for same hotel with same number, which I did and stayed for the same duration as they said they will refund it but when I call them now they are not refunding […]

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Oyo Cheating customers

Name of Complainant Rudhir Kakoti
Date of ComplaintAugust 19, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked an Oyo room with booking I’d:ER7M9829. Upfront price after applying coupon they showed 848(screenshot attached). But after making the payment through Simpl, they again gave me a charge of INR 212, saying that my booking is not confirmed, to confirm I have to pay the extra amount. When I asked for cancellation since […]

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Oyo rooms

Name of Complainant Nimitha Das
Date of ComplaintAugust 7, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have booked Oyo Room for my stay on July 8th to July 10th 2023. I was traveling with my aged mother to Pune. They have confirmed my accommodation in Collection o Hotel Galaxy Executive . They have given me some offer and made me pay for the booking before my arrival. I got the […]

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Oyo didn’t refund money

Name of Complainant Abhiamrit Veera
Date of ComplaintAugust 5, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have booked a room through Oyo and since the room was not available they cancelled my booking and said that my booking amount of 4312 will be refunded within 14 days it’s been 14 days and now they are saying that it has already been refunded but I haven’t received any amount in my […]

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Oyo Rooms — Refund not received for the booking

Name of Complainant Ashutosh Torawane
Date of ComplaintAugust 1, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had very bad experience with OYO i booked hotel on OYO site with help of OYO Representative on call they confirm my booking and later they Cancelled my booking now i have to file complaint against them here to get my refund back I did a two bookings from OYO with help of OYO […]

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OYO – No refund though Hotel denied check in

Name of Complainant Sureandar
Date of ComplaintJuly 29, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have booked a room for my family on 15th June 2023 at Palani Oyo Flagship MS Residency. The hotel denied check in stating the reason that quota for OYO is already over and asked us to book to them directly. We then contacted Oyo customer support but they put the call on hold and […]

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Booking and payment details changed after confirmation

Name of Complainant Ashok Yenugula
Date of ComplaintJuly 23, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Hi I have booked an OYO Hotel Elite Lifestyle Red Rose Near 7d Voyage from 23rd July to 24th July 2023 for my uncle and cousin who went to the bangalore as 24th is the first day for my cousin to on-board for her first company. I have made the payment of 1154/- through online […]

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Room was not provided as promised and refund was not processes

Name of Complainant Vishnu Sudarsanan
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked and paid for a room through OYO online. I was not admitted and had to sleep on the street at midnight. Refund was also not processed. The helpdesk keeps hanging the call on me Room was not provided as promised and refund was not processes was last modified: July 19th, 2023 by Consumer […]

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Hotel booking fraud by Agoda, Oyo and Flagship Hotel Paradise Inn, Bengaluru

Name of Complainant Subhadip Roy
Date of ComplaintJuly 19, 2023
Name(s) of companies complained against ,
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I booked a double room for 3 days in the Flagship Hotel Paradise Inn, Bengaluru from 15th July, 2023 to 18th July, 2023 from Agoda paying a sum of Rs 3805. However when I reached the hotel after a long day’s journey the receptionist refused to provide the room saying they were fully booked and […]

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