Oyo

Oyo Hotel Refund Request – Stay Not Utilized Due to Property Policy Violation

Posted on by Consumer Court
Name of Complainant Dr Abdul Raffie Naik
Date of ComplaintJanuary 17, 2026
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear OYO Customer Support Team,I am writing to formally request a refund for my OYO hotel booking, as the stay was not utilized due to an issue at the property.Upon arriving at the hotel and completing the sign-in process, I informed the hotel staff that I would be having a guest visit for approximately one […]

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Regarding hotel room not provided and also advance amount not refunded

Posted on by Consumer Court
Name of Complainant Kavin
Date of ComplaintJuly 9, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked one room in oyo and paid 295 advance amount and the hotel management doesn’t provide me a room. And oyo also doesn’t provide my advance amount Dear Customer, Thank you for choosing *OYO*. Your booking for OYO Gala Vista is confirmed. *Booking Id*: YY4M6894 *Check-in Date & Time*: 22 Jun, 12:00 PM onwards […]

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OYO Rooms

Posted on by Consumer Court
Name of Complainant Abishek Sharma
Date of ComplaintApril 11, 2024
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I am writing to express my extreme dissatisfaction with a recent experience at an OYO property. On 6th of April, I had a confirmed booking at Hotel OYO Star, Pune. However, upon arrival at the hotel, I was denied check-in by the staff. The staff told me to book the hotel at a higher price. […]

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Refund not given to my account

Posted on by Consumer Court
Name of Complainant Shivanshu Mishra
Date of ComplaintFebruary 3, 2024
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

Dear sir I did not get my refund to my account booking id is XNNJ7108 and refund money is 636 , date of booking was 5feb 2024 Refund not given to my account was last modified: February 3rd, 2024 by Consumer Court

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Oyo refund

Posted on by Consumer Court
Name of Complainant Sreenivasu Mamidi
Date of ComplaintJanuary 24, 2024
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My self Sreenivasu Mamidi, booked room with booking ID of IGX52194 I paid the amount online , received the confirmation message through WhatsApp ….but the hotel manager denied that I spoke to customer care people of Oyo, they suggested book a new room through Oyo app, at the time of checkout we initiate the 1st […]

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money is not refunded even after oyo cancelled booking

Posted on by Consumer Court
Name of Complainant aditya gorti
Date of ComplaintDecember 18, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Booked accommodation through oyo booking id IVVA0577 and paid advance of 2210rs but hotel didn’t provided the accommodation and even oyo customer support is unable to provide the accommodation in alternate locations so they mentioned they are refunding. Creates a ticket and mentioned it will be refunded in 7 to 14days but it’s been more […]

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oyo hotel

Posted on by Consumer Court
Name of Complainant AJay kumar
Date of ComplaintNovember 29, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

As my Booking Id: BFHV2562 Check-in: 27 Nov, 12:00 PM onwards Checkout: 28 Nov till 11:00 AM Rooms: 1 Classic Room Guests: 2 guests Address: Near Utrathiya Chauraha Br Ambedkar University Road, Lucknow Reception Contact: +918035295718 . Which was confirmed on 27th. I went to OYO Hotel Devpuri Inn for check-in at exactly 12 o’clock. […]

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OYO no longer has contract with hotel and still making bookings

Posted on by Consumer Court
Name of Complainant Sarah
Date of ComplaintNovember 20, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Made a booking through booking.com for an OYO hotel. Arrived at hotel and they said they have no contract with OYO or booking.com. we were luckily able to get a room still however at a higher price. Booking.com have stated they will refund the difference. However both myself and the hotel are unable to contact […]

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OYO refund

Posted on by Consumer Court
Name of Complainant Ayush Singh
Date of ComplaintNovember 13, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I book a room via OYO app and for some reasons i cancel the room within the time i should get my refund but they didn’t refund money and refund the oyo money in the oyo wallet and when i call the oyo customer care they didn’t respond on refund option and cut the call […]

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OYO refund cheating

Posted on by Consumer Court
Name of Complainant Vipinsuresh
Date of ComplaintOctober 7, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I haven’t received the refund till now, which I booked last month through the Oyo mobile app. My booking was cancelled before 24 hours on that date, and when I called customer care regarding this, they said it would take 14 days to get a refund. It’s been a month now, and I still haven’t […]

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