Biryani By Kilo

No refund for items not delivered

Posted on by Consumer Court
Name of Complainant Samrat Hore
Date of ComplaintApril 22, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Biryani by Kilo, did not deliver one item and then when raised a formal complain (complain number 69619), they simply are trying to play delay tactics and its been over two weeks now, that customer care have been lying with statements like “it will be done tomorrow”. The refund never comes and every time I […]

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Poor quality biryani and poor customer support from biryanibykilo

Posted on by Consumer Court
Name of Complainant A***
Date of ComplaintApril 5, 2023
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Ordered a Hyderabadi chiken biryani (New Delhi, 4 Apr 2023). Paid Rs.482, but received a cold handi with salty rice and tasteless chicken. Order delivered from Shahpur Jat area. No accountability from bbk- the customer care executive took it very lightly, and offered rs.100 coupon for next order. They are not concerned about solving issues […]

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My October 11 days salary 2021 and November 11 days salary and November petrol kilometre amounts is pending by the Biryani by kilo please my humble request you help me

Posted on by Consumer Court
Name of Complainant Javed Altaf khan
Date of ComplaintDecember 26, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am working by Biryani by kilo company buz my joining date 01/10/2021 buz I am full improvement company my designation Rider delivery boy but I full improvement and full growth and I first month is the biryani by kilo company best of rock start but 21/10/2021 is my accident on duty I have the […]

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Too much delay in delivery and denial for cancellation of order

Posted on by Consumer Court
Name of Complainant Indu verma
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had placed one order for hydrabadi biryani on 07-11-2021 at 10.12p.m. for Rs.641/-. When I placed the order, the delivery tine for my order showed 45minutes i.e it must reach by 10.45 p.m.But, later on after 25 minutes I called Biryani by kilo to enquire about the delivery of my order, they told me […]

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Too much delay in delivery and denial for cancellation of order

Posted on by Consumer Court
Name of Complainant Indu verma
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered biryani from BBK at 10.12p.m,that time i was givwn delivery time of 45 minutes. But at 10.30 p.m when i called to enquire about my order status, it waa told by your person that it will be prepared by 11.10p.m and thereafter will be dispatched i.e,by 11.30pm. .Earlier i was told it will […]

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FRAUD BY INTENTIONAL CHEATING OF SENIOR CITIZEN

Posted on by Consumer Court
Name of Complainant Brigadier DS Kullar
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Vide invoice No: 9296 I ordered the main dish of Brown Rice Murgh Biryani for my esteemed guests . The kitchen staff  sent a vegetarian dish instead to our great embarrassment. I tried to resolve the issue by immediately ringing up 9555212212 at 2:08 PM. However the person at the other end neither identified himself […]

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Biryani By Kilo – Very Disappointing and Un/Overcooked Food Delivered

Posted on by Consumer Court
Name of Complainant SARTHAK GHOSH
Date of ComplaintJune 26, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order Number – KOT-6243 My registered phone number is +91-9831557050 and my name is Sarthak Ghosh. I think I am a regular customer for BBK who ordered and appeared in dine-in multiple BBK eateries through out India (New Delhi, Gurugram, NOIDA and Kolkata) several times is past 2 years. Yesterday (19-Jun-2021) I ordered online for […]

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Order Not Delivered on time

Posted on by Consumer Court
Name of Complainant Mohit Kumar
Date of ComplaintMay 23, 2021
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had an order from Biryani By Kilo on 14-05-21 and delivery time and delivery time was 8;17pm but order was not delivered and at the end 8:31pm ordered cancelled Order Not Delivered on time was last modified: May 23rd, 2021 by Consumer Court

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No delivery of food even after confirmation.

Posted on by Consumer Court
Name of Complainant Akash Arya
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered biryani in advance for a party at my home. I pre booked it 24hrs before delivery. Before 3 hrs of scheduled delivery time I called customer care for co formation and I got positive response. All guests came to my home and just before 15 mins of scheduled delivery I got a […]

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Quality of food received from Biryani by Kilo (Ordered for Mutton and received large bone pieces)

Posted on by Consumer Court
Name of Complainant Royden Savio Pereira
Date of ComplaintJuly 24, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Ordered for half kg Mutton Biryani and got more bones than flesh, so in other words, I paid INR-645 for Bones and rice that Biryani by Kilo calls Mutton Biryani… I suggest people avoid getting cheated from such outlets, I placed my order through Zomato on the 24th. July (Order # 1641709931), when I spoke […]

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