Complaints Regarding Hotels & Restaurants

Online hotel booking

Posted on by Consumer Court
Name of Complainant Ravi Parihar
Date of ComplaintMay 31, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

An agent of oyo booked a hotel for me and my friends in jaipur for 29 may to 30 may, I paid the amount online and confirmed my booking, but after reaching the hotel, the hotel owner denied us to check-in saying that we can’t offer you the room at this price(online booked amount 461), […]

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Issue with Zomato order from Mcdonals

Posted on by Consumer Court
Name of Complainant Salman Shaikh
Date of ComplaintMay 31, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered Mcdonals burgers from Zomato today 31st March 2023 at 2:00 AM and I got my order around 2:35 AM but one whole chicken mcspicy burger was missing and support executive also not able to help me out and indirectly they are saying to forget about your money Issue with Zomato order from […]

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I’ve made confirmed booking and the hotel personnel denied to allot room on arrival

Posted on by Consumer Court
Name of Complainant Ashraya Gupta
Date of ComplaintMay 31, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’ve made a pre payment booking because that is the only available option on agoda application and the hotel personnel denied to allot the room on arrival. They’ve said that they’re having issues with the website to load and made me wait for 4hrs for check in and the Agoda customer care support is also […]

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I have ordered food on zomato I have received wrong order It costs one hungry night, money and time waste

Posted on by Consumer Court
Name of Complainant Ashok Kumar
Date of ComplaintMay 31, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello sir / madam, I have ordered Dal rice at srilakshmi kitchens on zomato area Visakhapatnam. Restaurant accepted the order and restaurant people have called me and said that dal rice was not there we will send Pappu chaaru rice which was same like Dal rice (He said 90% same like dal rice). But I […]

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Defaulter : Agoda Hotel Booking team -A clear case of cheating

Posted on by Consumer Court
Name of Complainant Ashish Chourasia
Date of ComplaintMay 31, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I applied for hotel booking on 4 adults +4 kids in Agoda website for Sarvor Portico at Sasan Gir gujrat 13th may to 15th may 2023, they pass on the booking to 3rd party named booking.com with a mistake in number of guest which say 2 adult , 2 room ( I.e 1 adult per […]

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I have ordered food on zomato I have received wrong order It costs one hungry night, money and time waste

Posted on by Consumer Court
Name of Complainant Ashok Kumar
Date of ComplaintMay 30, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello sir / madam, I have ordered Dal rice at srilakshmi kitchens on zomato area Visakhapatnam. Restaurant accepted the order and restaurant people have called me and said that dal rice was not there we will send Pappu chaaru rice which was same like Dal rice (He said 90% same like dal rice). But I […]

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Scams occurring in oyo hotels.

Posted on by Consumer Court
Name of Complainant Mounika
Date of ComplaintMay 29, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We went to hyderabad on 27th of May 2023 for a trip. We booked a hotel named super oyo townhouse 196 De alphabet in oyo app for 2 rooms which costed 3136 which was paid online by me. After we reached the hotel the receptionist said there were no rooms available. I have contacted the […]

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Payment Debited but order not placed

Posted on by Consumer Court
Name of Complainant Deshika Majumdar
Date of ComplaintMay 29, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from New Panjabi Hotel on ONDC food through Paytm & paid through Google pay as there is no Cash on delivery option. But payment got debited & order not placed in the app. & No other customer support option found. Payment Debited but order not placed was last modified: May 29th, 2023 […]

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Payment Debited but order not placed

Posted on by Consumer Court
Name of Complainant Deshika Majumdar
Date of ComplaintMay 29, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from New Panjabi Hotel on ONDC food through Paytm & paid through Google pay as there is no Cash on delivery option. But payment got debited & order not placed in the app. & No other customer support option found. Payment Debited but order not placed was last modified: May 29th, 2023 […]

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