Complaints Regarding Hotels & Restaurants

I Have Ordered Food At Zomato and I haven’t received the order and in there APP it’s showing order is delivered!

Posted on by Consumer Court
Name of Complainant RAMENDLAWAR DINESH KUMAR
Date of ComplaintOctober 26, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi I am dinesh and I have kept an order at Zomato on 26/10/2023 and I am also attaching the details of my order. I have not received my order and In there Zomato APP it’s showing as order is delivered. To ask and clarify I am calling Zomato delivery partner but he is not […]

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KFC not refunding my money paid online for order cancelled by them

Posted on by Consumer Court
Name of Complainant Namgyal Tashi
Date of ComplaintOctober 26, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 11/10/2023 (8.13 pm) i ordered online through the KFC app Hot & Crispy Chicken from KFC Jalandhar-Jawahar Nagar, Punjab for Rs. 843.99/- which was cancelled by them just about 10 minutes past the schedule delivery time. The above amount was paid online through Credit Card. After the cancellation of the order by them, a […]

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Domino’s delivery after 30 minutes and still charged the money after 30 minutes guaranteed

Posted on by Consumer Court
Name of Complainant Ritam Kaushik
Date of ComplaintOctober 26, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered pizza from Domino’s at 5.15 in the evening and it was showing that 30 minutes delivery guarantee was applicable for that order and I got my order at 6.10 which was almost half an hour late so I told them I’m not paying for it the delivery guy called the manager but he […]

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About Complaint of penlty without valid reason

Posted on by Consumer Court
Name of Complainant Manish Arun ayane
Date of ComplaintOctober 26, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Swiggy penelize by me I m rider of swiggy it’s fault of there restaurant and customer but penelize me for no valid reason.. rapido and swiggy, restaurant homely meal in Pune dapodi not given food in system ready but…not give in hand order taking time 3.51..and food ready by restaurant it’s a afternoon 3.22 and […]

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AGODA IS ILLEGALLY RETAINING MY MONEY

Posted on by Consumer Court
Name of Complainant prateek
Date of ComplaintOctober 25, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had made a booking with agoda and it was for a wrong date and then cancelled it and asked for a refund or change in the date and they said the hotel policy was not allowing them (Shangri La Hotel). I called the hotel directly and they said they did not have any problem […]

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Grievance escalation email against Mc Donald, Vidyaranyapura, Bengaluru, Karnataka, India branch with compensation / penalty to be paid with an apology to customer in writing

Posted on by Consumer Court
Name of Complainant Gowtam Kadam
Date of ComplaintOctober 24, 2023
Name(s) of companies complained against , , , ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Need help on grievance escalation email against Mc Donald, Vidyaranyapura, Bengaluru, Karnataka, India branch with my actual value refund + compensation / penalty to be paid with an apology to customer in writing for 1) Making customer wait for more than half hour for service 2) Denial of service after the long wait hour 3) […]

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Eatclub not refunding money

Posted on by Consumer Court
Name of Complainant Mohammad Arshad
Date of ComplaintOctober 24, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order from Eatclub app on 12 Oct 2023 amount ₹349 through gpay Money got deducted from my account but the order wasn’t placed. App contact us service doesn’t work they dont have call support and thry never response on email even after being such a reputated company this has brought your reputation […]

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Zomato Order ID 5283656129. But not delivered food. They take ordered different address. Amount also not to be refuned

Posted on by Consumer Court
Name of Complainant Nithya Kalidass
Date of ComplaintOctober 23, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato Order ID 5283656129. But not delivered food. They take ordered different address as i mentioned. Amount also not to be refuned. I took order in chennai address but they took order in Tanjore addresa. I dont know why. I clearly mentioned clear address in chennai. But they took order in Tanjore. I clearly mentioned […]

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Food item missing in delivery

Posted on by Consumer Court
Name of Complainant Bhanodai
Date of ComplaintOctober 23, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered total 4 food items from Shero home food by using Zomato. I have received 3 items and 1 item is missing. I took a pic immediately and raised this issue with zomato customer care. But they said that they tried reaching hotel, as there is no response from the hotel, they can’t […]

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Zomato denying refund or replacement of Order not delivered

Posted on by Consumer Court
Name of Complainant Nishant
Date of ComplaintOctober 22, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered for a Falafel & Hummus and a Chilli cheese toast from Legume on Zomato at roughly 4.05 pm When i opened the bag i found out that it contained only one package – Falafel and Hummus and the Chilli Cheese toast was missing I complained about this to their customer service but […]

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