Complaints Regarding Hotels & Restaurants

I’ve ordered some food from ondc but didn’t receive entire order.

Posted on by Consumer Court
Name of Complainant Nishant Pol
Date of ComplaintOctober 28, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered 2 packets of panipuri packet and 2ragda packet from ondc, but they delivered both packets or 1-1 and then I mailed them because they have no contact number to contact on, and they didn’t even reply, I want my refund back I’ve ordered some food from ondc but didn’t receive entire order. was […]

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Zomato Refund not reflected

Posted on by Consumer Court
Name of Complainant Yesha
Date of ComplaintOctober 27, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I was told that I will be receiving refund but neither I received a message nor have I received a refund. I have reached to executives multiple time but still haven’t received any refund. I made a payment through simpl app and when I raised a ticket with simpl they told me that Zomato has […]

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Order delayed by the swiggy delivery partner and cancelled after waiting for 1 hour

Posted on by Consumer Court
Name of Complainant Naveen Kumar D
Date of ComplaintOctober 27, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a food in Roll baby roll restaurant at 3.10 AM and the Estimated Time is 17 mins. But the delivery partner (DP) was not reached the restaurant until the ETA. So I contacted the chat support for help. The Agent call the DP and he told that he was stuck in the traffic […]

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Missing items and no refund from Zomato

Posted on by Consumer Court
Name of Complainant Mohd omer
Date of ComplaintOctober 27, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered 2 chicken biryaani and 1 egg biryani, so in total 3 items were ordered from the restaurant “bawarchi” Situated on rtc x road, hyderabad. But when the order was delivered to me I only received 2 items and 1 was missing. When I contacted customer care they contacted the restaurant and delivery boy […]

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Double transaction & delay in refund

Posted on by Consumer Court
Name of Complainant Rupesh Ubhare
Date of ComplaintOctober 27, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have visited on 10 Oct, 2023 at your Lower Parel Phoenix mall branch. I have done transaction through UPI, then after 15min your staff is saying that transaction is not done. Then I have raised complaint to Gpay & paid amount through other account. After few days Gpay has reverted that Dominos has received […]

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I Have Ordered Food At Zomato and I haven’t received the order and in there APP it’s showing order is delivered!

Posted on by Consumer Court
Name of Complainant RAMENDLAWAR DINESH KUMAR
Date of ComplaintOctober 26, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi I am dinesh and I have kept an order at Zomato on 26/10/2023 and I am also attaching the details of my order. I have not received my order and In there Zomato APP it’s showing as order is delivered. To ask and clarify I am calling Zomato delivery partner but he is not […]

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KFC not refunding my money paid online for order cancelled by them

Posted on by Consumer Court
Name of Complainant Namgyal Tashi
Date of ComplaintOctober 26, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 11/10/2023 (8.13 pm) i ordered online through the KFC app Hot & Crispy Chicken from KFC Jalandhar-Jawahar Nagar, Punjab for Rs. 843.99/- which was cancelled by them just about 10 minutes past the schedule delivery time. The above amount was paid online through Credit Card. After the cancellation of the order by them, a […]

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Domino’s delivery after 30 minutes and still charged the money after 30 minutes guaranteed

Posted on by Consumer Court
Name of Complainant Ritam Kaushik
Date of ComplaintOctober 26, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered pizza from Domino’s at 5.15 in the evening and it was showing that 30 minutes delivery guarantee was applicable for that order and I got my order at 6.10 which was almost half an hour late so I told them I’m not paying for it the delivery guy called the manager but he […]

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About Complaint of penlty without valid reason

Posted on by Consumer Court
Name of Complainant Manish Arun ayane
Date of ComplaintOctober 26, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Swiggy penelize by me I m rider of swiggy it’s fault of there restaurant and customer but penelize me for no valid reason.. rapido and swiggy, restaurant homely meal in Pune dapodi not given food in system ready but…not give in hand order taking time 3.51..and food ready by restaurant it’s a afternoon 3.22 and […]

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AGODA IS ILLEGALLY RETAINING MY MONEY

Posted on by Consumer Court
Name of Complainant prateek
Date of ComplaintOctober 25, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had made a booking with agoda and it was for a wrong date and then cancelled it and asked for a refund or change in the date and they said the hotel policy was not allowing them (Shangri La Hotel). I called the hotel directly and they said they did not have any problem […]

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