Complaints Regarding Hotels & Restaurants

Overcharged by Swiggy

Posted on by Consumer Court
Name of Complainant Shayam kumar
Date of ComplaintNovember 10, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir/ma’am, Today u ahd ordered food from Swiggy and they charged me rs 477, however, received bill from restaurant rs 455. When I contacted customer care they told me they charged taxes against the food and cannot display on bill. Also, restaurant charged me .33 piasa round off while we are paying digitally then […]

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Overcharged by Swiggy

Posted on by Consumer Court
Name of Complainant Shayam kumar
Date of ComplaintNovember 10, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir/ma’am, Today u ahd ordered food from Swiggy and they charged me rs 477, however, received bill from restaurant rs 455. When I contacted customer care they told me they charged taxes against the food and cannot display on bill. Also, restaurant charged me .33 piasa round off while we are paying digitally then […]

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Food was not delivered by Zomato on order and they refuse to refund

Posted on by Consumer Court
Name of Complainant Soumya Ranjan Sarangi
Date of ComplaintNovember 10, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi team I had ordered Biryani from Dhaba 9 on 8th November and it was never delivered. I can clearly see delivery guy picked up the order and gone to his own house. Then later, he comes for delivery and wastes time around and goes back. Yet, the app shows delivery. Please refund my money. […]

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Intercepting the Food Packet and Not delivering it. Not Delivering The Food Packet .

Posted on by Consumer Court
Name of Complainant Harsh Mishra
Date of ComplaintNovember 5, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order no. 5312985510 From zomato platform. Where Ravi meena is not delivering the food packet and might consumed that product him self. Customer is waiting from 3 hours still no help from zomato and Delivering boy. No responding of calls and messages. Intercepting the Food Packet and Not delivering it. Not Delivering The Food Packet […]

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Bad service experience

Posted on by Consumer Court
Name of Complainant Mandala saikiran
Date of ComplaintNovember 5, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food at Zomato but they are serving very poor service from there side I didn’t get proper items on the order I changed full amount but there’s helpless service also not responding Bad service experience was last modified: November 5th, 2023 by Consumer Court

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Grand vivanta change their name and now it’s Grand amanta

Posted on by Consumer Court
Name of Complainant Rashid
Date of ComplaintNovember 4, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

After doing so many frauds now Grand vivanta change their name and now it’s Grand amanta. These bullshit guys are making fool and try to convince and to buy their membership at the lowest cost and after getting membership there is no response from the company side. Please don’t trust any one they all are […]

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I ordered for first time from Eatsure app and didn’t got free items

Posted on by Consumer Court
Name of Complainant Suhan
Date of ComplaintNovember 3, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi I ordered from eatsure for first time and i didn’t got free items as per my order On complaint they said offer is not applicable but in their invoice it clearly mentions free item I ordered for first time from Eatsure app and didn’t got free items was last modified: November 3rd, 2023 by […]

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Hotel booking refund and cancelation

Posted on by Consumer Court
Name of Complainant Mahesh Bande
Date of ComplaintNovember 3, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have booked 1 room for via make my trip in vadodara, Gujarat ( me, my wife and child) however, hotel given me 2 rooms and now charging me while cancelling before 15 days of check in time. I have requested to make my trip, treebo and hotel to cancel my booking and refund me […]

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Worst service, many times items missing from both food & instamart, , do not respond immediately & properly, horrible experience

Posted on by Consumer Court
Name of Complainant Nahhma
Date of ComplaintNovember 2, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Many times items are missing in food delivery, and sometimes the instamart order goes missing, sometime delivery agents call but don’t bring the order, & the money is list Worst service, many times items missing from both food & instamart, , do not respond immediately & properly, horrible experience was last modified: November 2nd, 2023 […]

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Service charges in a restaurant

Posted on by Consumer Court
Name of Complainant Vishal Tambe
Date of ComplaintOctober 30, 2023
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, I had visited Barbeque nation Pune Amanora outlet on Saturday 28th Oct 2023 . Service charges is something which is our choice and you cannot force the customers to pay that but when I checked, it was added in the bill and they refused to remove it stating that the bill is already generated. […]

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