Complaints Regarding Hotels & Restaurants

False Claim by customer support team

Posted on by Consumer Court
Name of Complainant Pranoy Praveen
Date of ComplaintOctober 1, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, my order was placed to a restaurant which was not open. And they never let me know that the restaurant was closed same time the delivery executive. I was the delivery boy cruising around the city which made me suspicious about this. Contacted the support team, they said the restaurant is closed and they […]

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Zomato charged money for non delivery of items

Posted on by Consumer Court
Name of Complainant Adil
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered from zomato on 20th  sept order number 1455952879, the order was never delivered so I ordered again hoping i will get the money back for something that was never delivered to me in first place, only to my surprise I found out that i was charged for the order and when i asked […]

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Order number 2084709985 : Pathetic treatment

Posted on by Consumer Court
Name of Complainant Denise
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order with the restaurant Ku Kooch Ku and they took half an hour to accept it. It was only after I notified Zomato through chat that a delivery guy was assigned and the restaurant accepted the order. 20 minutes later I get a call from Zomato and was told that the restaurant […]

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Missing items in my order

Posted on by Consumer Court
Name of Complainant V.Saravana Amuthu
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered Pongal, Plain dosa & egg onion dosa on 22.09.20 from Madurai Meenakshi vilas restaurant (Bengaluru), but i was delivered with idli,plain dosa & kalaki. When i contacted the delivery partner, his response was inappropriate. He was telling it is not my responsibility to deliver your items, whatever restaurant provides i will give […]

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Not help delivery partner

Posted on by Consumer Court
Name of Complainant Pankaj parashar
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir ,             My name is pankaj parashar and i am working in your company as delivery partner. But i have faceing many problem , some issues related  to marchent  and some issue  to related to customer  but many issues related to our reach support team and customer care […]

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About The Team Leader

Posted on by Consumer Court
Name of Complainant A R
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My Id Got Disabled Due to order cancellation , I raise a ticket and i got a Reply saying that Our Zomato Training team will contact you but didn’t, After that i got the Area Team Leader Number i contact him and said everything how my id got disabled he said wait for 2 days […]

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Wrong order

Posted on by Consumer Court
Name of Complainant Ravish
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered veg food from zomato on 21/09/2020 but person from zomato delivered non veg food to me. On asking from him he said.  You have to talk to company. Wrong order was last modified: September 28th, 2020 by Consumer Court

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Order declined twice and money deducted

Posted on by Consumer Court
Name of Complainant Nikhil Neralkar
Date of ComplaintSeptember 25, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’m.  Nikhil residing in Hyderabad ordered pizza on dominoz via zomato app. The order was placed and amount was deducted and within seconds dominoz declined my order. It happens for twice on 13/09 and 18/09, thereafter I tried to contact the dominoz the supervisor was not attending my calls,so then I tried contacting zomato support […]

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Delivery guy took money (via phonepe)when the transaction is already success

Posted on by Consumer Court
Name of Complainant K. Ramesh Naik ( Ram trivik)
Date of ComplaintSeptember 25, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi , I have ordered Kaju pulavu from Lucky restaurant nd delivery guy name is something Rajesh kola as per truecaller name which it’s showed when he reached my door. Order id: 1582545049 Date:Aug 15th, 2020 01:30 PM Delivery guy said that the transaction made by me is failed nd asked to pay by cash […]

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