PayTM

Return or replacement of product ordered from paytm mall

Name of Complainant Mithilesh Rai
Date of ComplaintOctober 16, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Paytm mall order id- 6187929885 I have been trying to connect paytm since 5 days and still couldn’t, because of their customer service response. I have an issue to a product (Tshirt) i bought from paytm mall. The tshirt is not satisfactory and also damaged, i had selected it to return but the courier boy […]

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Not refundable money in bank when transaction failed

Name of Complainant Sandesh Rajendra Sonawane
Date of ComplaintOctober 16, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I was adding Rs 5000 in my paytm account on 26/9/2018 through my dena bank debit card but after submitting the otp the app become blank and Rs5000 was bedited from my dena bank account but there was no order Id and transaction Id in paytm app and also money was not added in my […]

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Delayed in order delivery on paytm mall app

Name of Complainant Akash
Date of ComplaintOctober 16, 2018
Name(s) of companies complained against ,
Category of complaint Utilities
Permanent link of complaint Right click to copy link

Hi , I have placed a order no.6150052103 on 29th september 2018 on paytm mall app. My items are not yet shipped by seller while still showing msg that pay tm has been penalised the seller and given them a 1 day grace period but you dont think pay tm should also be penalised on […]

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Delayed in order delivery on paytm mall app

Name of Complainant Akash
Date of ComplaintOctober 16, 2018
Name(s) of companies complained against ,
Category of complaint Utilities
Permanent link of complaint Right click to copy link

Hi , I have placed a order no.6150052103 on 29th september 2018 on paytm mall app. My items are not yet shipped by seller while still showing msg that pay tm has been penalised the seller and given them a 1 day grace period but you dont think pay tm should also be penalised on […]

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Paytm Mall – Non refund of return

Name of Complainant Apurva Kashyap
Date of ComplaintOctober 16, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

My order has been picked up already and patym is not initiating refund. Instaed they are sending me message that seller has rejected return request. In the same order, one jeans also have been picked up but return is not initiated. Paytm Mall – Non refund of return was last modified: October 16th, 2018 by Consumer Court

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Money refund

Name of Complainant Gourav trigunayat
Date of ComplaintOctober 16, 2018
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link

I did not received my money after 20 days but Paytm says it refunded within 14 days The custmore care did not take calls I am calling from 3 days Please help Money refund was last modified: October 16th, 2018 by Consumer Court

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wrong item received

Name of Complainant rucha
Date of ComplaintOctober 16, 2018
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I have ordered wallet and I received third class jeans short from Paytm, I contacted to help center 12-minute long call but no one is available from customer care to recieve call every time saying all are busy. my order id is 6241719348 . i am shocked what kind of service Paytm is providing. wrong item received […]

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Paytm has rejected my return request of slippers (size of which is too small for me) without any reason.

Name of Complainant Yogita
Date of ComplaintOctober 16, 2018
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

The flats that I had ordered from paytm are not of the size as expected. These are too small. I had requested to return the item. But nobody has come to pick up the item yet. And the request has been cancelled without even any person coming to my doorstep and i got the mail […]

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Money refund.

Name of Complainant T.saikumar reddy
Date of ComplaintOctober 16, 2018
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

4 months back I ordered shirt from paytm.But the order failed.They told that money will refund.I didn’t get any refund.And three days back I booked tickets that also didn’t like this. Money refund. was last modified: October 16th, 2018 by Consumer Court

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Refund from Paytm on cancelled transaction in-spite of 14 days having elapsed.

Name of Complainant Prateek Panday
Date of ComplaintOctober 16, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had booked Air tickets on Paytm on the 26th Sept18( Paytm Reference # 87847228). The transaction could not go thro’ at Paytm end. However, they debited me the amount of Rs 7653/- On perusal for Refund, Paytm confirmed that the Refund will be undertaken and it will reflect in my bank account within 14 […]

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