Zomato charged money for non delivery of items

Name of Complainant Adil
Date of ComplaintSeptember 28, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Adil:

  1. I ordered from zomato on 20th  sept order number 1455952879, the order was never delivered so I ordered again hoping i will get the money back for something that was never delivered to me in first place, only to my surprise I found out that i was charged for the order and when i asked for refund they told me it’s delivered, they have no information on where is it delivered to whom is it delivered, instead of helping me they started accusing me of reporting it after 4 days, and to tell me that it’s delivered(which is a lie) they took 24 hours.

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Zomato charged money for non delivery of items

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