Complaints Regarding Hotels & Restaurants

False hotel booking at Digha

Posted on by Consumer Court
Name of Complainant SAIKAT BHUNIA
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

  I have made a hotel booking for three days (24.12.20 – 27.12.20) at Digha in Hotel Surya Deep via yatra,com (booking reference number 0912200108488). But the hotel manager refused the booking and said they don’t have any booking in Yatra or any online site so I was bound to pay again in cash for […]

Read More...

Refund payment from oyo

Posted on by Consumer Court
Name of Complainant Jatin Sharma
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked the hotel from oyo on 31st December for a total of amount INR 3133 and payment was cancelled by oyo merchant and at sudden they have deduct the amount. Then I made another arrangements for the night. I have cancelled the booking within one hour and have cancellation of e-mail as well. Now […]

Read More...

Costumer Harassment & Irresponsible Staff

Posted on by Consumer Court
Name of Complainant Aaditya Dahiya
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

The Staff wasn’t responsible at all. The Food wasn’t delivered after 3 hrs of ordering from the estimated time. The Landline was going busy continuosly. The Person at the counter wasn’t cooperative at all. Ater cancellation of the order refund was assured within 24 hrs but that hasn’t arrived too. Costumer Harassment & Irresponsible Staff […]

Read More...

Food delivery cancelled after 1:30hrs

Posted on by Consumer Court
Name of Complainant Rohit
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Team, I ordered  food from zomato at 11:15 pm , 2Jan 2021 and the time of delivery was showing 30 min., but after 30 min. I tried to reach their delivery peraon but didn’t  got any response , then contacted restuarant  and they said order is prepared but valet didn’t came to pick up […]

Read More...

Fraud for my order and deducting my half amount.

Posted on by Consumer Court
Name of Complainant Richa jain
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I was ordered from Zomato by default.and when I seeing notification from Zomato that your order has been booked.At that same time I was cancelled my order. But they cheating me for my order. And deducting my half of the amount from whole amount without any reason. And I also mail to the Zomato for […]

Read More...

Listing not active since 3 months

Posted on by Consumer Court
Name of Complainant Monika Khanna
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Zomato Team , We are really upset while writing this complaint. Though Zomato is growing higher n higher due to increased no of orders.but sadly is bothering to take care of the restaurant s and people who are willing to take listing in their app. If listing will not happen then how will people […]

Read More...

Booking with Agoda: payment deducted but booking not successful

Posted on by Consumer Court
Name of Complainant Gaurav Kumar
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have made a hotel reservation at Raddison  hotel Agra for 2 rooms from 03-01-2020 to 04-01-2020 online through Agoda.com. After filling all details the website asked for payment. I entered my card details and Rs 4366.32  got deducted from Card but there was no confirmation regarding payment successful and hotel booking. I have contacted […]

Read More...

No delivery of food even after confirmation.

Posted on by Consumer Court
Name of Complainant Akash Arya
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered biryani in advance for a party at my home. I pre booked it 24hrs before delivery. Before 3 hrs of scheduled delivery time I called customer care for co formation and I got positive response. All guests came to my home and just before 15 mins of scheduled delivery I got a […]

Read More...

harassment and financial loss

Posted on by Consumer Court
Name of Complainant Zubin Chhabra
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’m a merchant partner with zomato. I’ve listed my restaurant on Zomato’s platform for getting orders and serving my customers. But I’m getting fooled by the zomato company. After sending them so many mails regarding the issues i was facing none of them resolved my issues. harassment and financial loss was last modified: January 2nd, […]

Read More...