Complaints Regarding Hotels & Restaurants

Costumer Harassment & Irresponsible Staff

Posted on by Consumer Court
Name of Complainant Aaditya Dahiya
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

The Staff wasn’t responsible at all. The Food wasn’t delivered after 3 hrs of ordering from the estimated time. The Landline was going busy continuosly. The Person at the counter wasn’t cooperative at all. Ater cancellation of the order refund was assured within 24 hrs but that hasn’t arrived too. Costumer Harassment & Irresponsible Staff […]

Read More...

Food delivery cancelled after 1:30hrs

Posted on by Consumer Court
Name of Complainant Rohit
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Team, I ordered  food from zomato at 11:15 pm , 2Jan 2021 and the time of delivery was showing 30 min., but after 30 min. I tried to reach their delivery peraon but didn’t  got any response , then contacted restuarant  and they said order is prepared but valet didn’t came to pick up […]

Read More...

Fraud for my order and deducting my half amount.

Posted on by Consumer Court
Name of Complainant Richa jain
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I was ordered from Zomato by default.and when I seeing notification from Zomato that your order has been booked.At that same time I was cancelled my order. But they cheating me for my order. And deducting my half of the amount from whole amount without any reason. And I also mail to the Zomato for […]

Read More...

Listing not active since 3 months

Posted on by Consumer Court
Name of Complainant Monika Khanna
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Zomato Team , We are really upset while writing this complaint. Though Zomato is growing higher n higher due to increased no of orders.but sadly is bothering to take care of the restaurant s and people who are willing to take listing in their app. If listing will not happen then how will people […]

Read More...

Booking with Agoda: payment deducted but booking not successful

Posted on by Consumer Court
Name of Complainant Gaurav Kumar
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have made a hotel reservation at Raddison  hotel Agra for 2 rooms from 03-01-2020 to 04-01-2020 online through Agoda.com. After filling all details the website asked for payment. I entered my card details and Rs 4366.32  got deducted from Card but there was no confirmation regarding payment successful and hotel booking. I have contacted […]

Read More...

No delivery of food even after confirmation.

Posted on by Consumer Court
Name of Complainant Akash Arya
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered biryani in advance for a party at my home. I pre booked it 24hrs before delivery. Before 3 hrs of scheduled delivery time I called customer care for co formation and I got positive response. All guests came to my home and just before 15 mins of scheduled delivery I got a […]

Read More...

harassment and financial loss

Posted on by Consumer Court
Name of Complainant Zubin Chhabra
Date of ComplaintJanuary 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’m a merchant partner with zomato. I’ve listed my restaurant on Zomato’s platform for getting orders and serving my customers. But I’m getting fooled by the zomato company. After sending them so many mails regarding the issues i was facing none of them resolved my issues. harassment and financial loss was last modified: January 2nd, […]

Read More...

Oyo refused to give refund

Posted on by Consumer Court
Name of Complainant Avneet Singh
Date of ComplaintDecember 30, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Respected sir , I booked a room through oyo app for dates 29 dec to 31 st dec ,when we checked in today room is totally different from the actual pics .i complained to oyo people and sent photos by mail also but they refused to give my full payment even we have not stay […]

Read More...

Complain about refund from zomato

Posted on by Consumer Court
Name of Complainant Ashraf
Date of ComplaintDecember 30, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered from zomato on 22 dec as I have done payment via up as there is a payment failure my amount was deducted but my order was not successful as I have said to customers care they said wait for 5 to 7 days for refund when I asked today they said wait […]

Read More...