Complaints Regarding Hotels & Restaurants

Order never received even after waiting for 3 hrs, later it was marked delivered

Posted on by Consumer Court
Name of Complainant Jyoti Singh
Date of ComplaintJanuary 9, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food on 1st Jan 2021 at 8.45pm, it was expected to be delivered at 9.30 pm. When i didn’t received th4 food, i called restaurant they said it will take another 30-40 mins.  Later I called them again after 30 mins, same story from their side. After waiting for 2 and half hrs […]

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Art of baking a restaurant which made products without fssai no.

Posted on by Consumer Court
Name of Complainant Nirmalya Naskar
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against , , , ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered from this restaurant. It was written that the ordered item is 900 gms but when I received it, I felt it was not 900gm cake. Only approximately 800gms or maybe less than that. Then I cut a piece of it for taste but it is fragile & very dry. Quality of this […]

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Stale food items

Posted on by Consumer Court
Name of Complainant Shoaibyamani
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My order id is 2015536481 I order biscuits and got unfresh biscuits having a piece I started coughing and the packing box has sort of thing stuck on it and looks not good at all. I can imagine how restaurant is selling items that are not fresh and not safe to have . I want my refund and […]

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Refund my money 1040/ from oyo

Posted on by Consumer Court
Name of Complainant Shiekh Saheb Salauddin
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

At first, we booked a oyo room. When I booked, it was written that “couples are allowed”.But when I reached the hotel, they said that “couples are not allowed”. Then we called the oyo service center.They booked another hotel for us.And said that this payment must be made online.We also paid online for booking the […]

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Zomato refund related

Posted on by Consumer Court
Name of Complainant Sagar
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food in zomato app that order not accepted but my money deducted from my account when I have asked to refund my money they are saying it refunded within 7 working days actually its already 9 days completed Zomato refund related was last modified: January 8th, 2021 by Consumer Court

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Deducting half of the amouñt on order without any reason. Making fraud with all peoples

Posted on by Consumer Court
Name of Complainant Richa jain
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato making fraud with me.deducting half of the amount without any reason. Deducting half of the amouñt on order without any reason. Making fraud with all peoples was last modified: January 8th, 2021 by Consumer Court

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False hotel booking at Digha

Posted on by Consumer Court
Name of Complainant SAIKAT BHUNIA
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

  I have made a hotel booking for three days (24.12.20 – 27.12.20) at Digha in Hotel Surya Deep via yatra,com (booking reference number 0912200108488). But the hotel manager refused the booking and said they don’t have any booking in Yatra or any online site so I was bound to pay again in cash for […]

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Refund payment from oyo

Posted on by Consumer Court
Name of Complainant Jatin Sharma
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked the hotel from oyo on 31st December for a total of amount INR 3133 and payment was cancelled by oyo merchant and at sudden they have deduct the amount. Then I made another arrangements for the night. I have cancelled the booking within one hour and have cancellation of e-mail as well. Now […]

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Costumer Harassment & Irresponsible Staff

Posted on by Consumer Court
Name of Complainant Aaditya Dahiya
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

The Staff wasn’t responsible at all. The Food wasn’t delivered after 3 hrs of ordering from the estimated time. The Landline was going busy continuosly. The Person at the counter wasn’t cooperative at all. Ater cancellation of the order refund was assured within 24 hrs but that hasn’t arrived too. Costumer Harassment & Irresponsible Staff […]

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Food delivery cancelled after 1:30hrs

Posted on by Consumer Court
Name of Complainant Rohit
Date of ComplaintJanuary 8, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Team, I ordered  food from zomato at 11:15 pm , 2Jan 2021 and the time of delivery was showing 30 min., but after 30 min. I tried to reach their delivery peraon but didn’t  got any response , then contacted restuarant  and they said order is prepared but valet didn’t came to pick up […]

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