Complaints Regarding Hotels & Restaurants

Zomato chat support forced to delivered the order at unsafe area

Posted on by Consumer Court
Name of Complainant Sonu Sumatnarayan yadav
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Myself sonu yadav and I’m zomato rider. I was working in zomato as delivery boy but from last 2 or 3 week zomato pvt limited forced to delivered the order to unsafe area royal palm that exists in arey colony and there are not allowed to delivered the order as par zomato instructions but the […]

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Item Missing and different item delivered

Posted on by Consumer Court
Name of Complainant Anupam
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir/ madam, I ordered biriyani with curry separate. But I received only biriyani. Two days back I ordered vegetable Biryani. But I received plain biriyani through swiggy Item Missing and different item delivered was last modified: March 1st, 2021 by Consumer Court

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Refund is not not given by banquet hall after cancellation

Posted on by Consumer Court
Name of Complainant Sakshi Saini
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We had booked a banquet hall (ZONE BY THE PARK) for my sisters wedding in jammu, J&K. But due to unavoidable circumstances the wedding was cancelled, so we asked the banquet hall to cancel our booking 6 months prior to the fixed date. However, the banquet hall owner refused to make any refund and asked […]

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Missing item not compensated

Posted on by Consumer Court
Name of Complainant Abhinav Bajpai
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered two half chicken Biryanis but only received one. When tried to contact delivery boy he didn’t pick up. They closed my case even after providing the required evidence. Missing item not compensated was last modified: February 22nd, 2021 by Consumer Court

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order received was stinking and was badly broken

Posted on by Consumer Court
Name of Complainant neha
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i have ordered one maharaja mac and one cold coffee yesterday i.e. 18th feb’2021 and the order which i received was badly broken and was also stinking very badly and cold coffee’s glass seal was also broken and whole of the coffee was coming out of the glass and not zomato is not listening to […]

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I ordered veg but got non veg

Posted on by Consumer Court
Name of Complainant Vaibhav hagalgunde
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered combo pack of veg pizza and burgers but got delivered chicken burger and pizza I ordered veg but got non veg was last modified: February 22nd, 2021 by Consumer Court

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Zomato has charged unnecessary on the orders.

Posted on by Consumer Court
Name of Complainant Vive k Mishra
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello team , I have been ordering from Zomato long back. Initially they were charging small small unnecessary amounts for delivery and food but now they are doing it on large scale. Examples :- 1. I have got stale and raw food many times and Zomato has not taken any action over it only giving […]

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Order cancelled after one hour when I asked at restaurants

Posted on by Consumer Court
Name of Complainant Samim Khan
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Guys swiggy was good but now he don’t have much capabilities to run this company in market. They deducted my money, accept my order , I waited one hour above and suddenly I got the confirmation that your order has been cancelled by swiggy and we’ll initiated your money. This is not acceptable. It’s cheating […]

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