Complaints Regarding Hotels & Restaurants

Zomato has charged unnecessary on the orders.

Posted on by Consumer Court
Name of Complainant Vive k Mishra
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello team , I have been ordering from Zomato long back. Initially they were charging small small unnecessary amounts for delivery and food but now they are doing it on large scale. Examples :- 1. I have got stale and raw food many times and Zomato has not taken any action over it only giving […]

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Order cancelled after one hour when I asked at restaurants

Posted on by Consumer Court
Name of Complainant Samim Khan
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Guys swiggy was good but now he don’t have much capabilities to run this company in market. They deducted my money, accept my order , I waited one hour above and suddenly I got the confirmation that your order has been cancelled by swiggy and we’ll initiated your money. This is not acceptable. It’s cheating […]

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Booked HotelGen X Sundaram at Haldwani but no confirmation

Posted on by Consumer Court
Name of Complainant k s pangtey
Date of ComplaintFebruary 22, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked  a room through AGODA in hotel GEN XSundram at Haldwani from23.02.2021 to 26.02.2021 and payment was credited through HDFC Bank CREDIT CARD TO Retail domestic PT Mumbaion 16.02.2021.As the paymnet has been credited to the Retail domestic PT Mumbai but no confirmation has been received about the hotel booking.I checked with the hotel […]

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OYO CHARGED FRAUDLENT

Posted on by Consumer Court
Name of Complainant lavish kasliwal
Date of ComplaintFebruary 21, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I Booked a room through OYO app last week on 7th feb and made the payment at the time of booking !! when i reached the oyo townhouse !! he completely denied that he can’t make my check – in , until and unless i’ll pay extra amount as there hotel dont have rooms of […]

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Order not delivered, money not refunded

Posted on by Consumer Court
Name of Complainant Supriya
Date of ComplaintFebruary 21, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed order for sweets worth rs 500 on Feb 9 which was not delivered due to the inability of the delivery boy to locate the place, he canceled the order without my consent. On asking for the query I didn’t not get any proper response. It is to be noted that I had already […]

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To sue Zomato about bad service and my health upset

Posted on by Consumer Court
Name of Complainant Abhishek
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have an issue where I have placed an order almost at 5 pm and I have been chatting with the agents about my order and customer service representative just tricked and ordered cancelled him. I have been requesting for the refund in my Zomato wallet or to place new order yet agent Mohammad neglected […]

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Delivery issues

Posted on by Consumer Court
Name of Complainant Rohit kumar
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

HiI Im Rohit from up my address is NH 34 hamirpur road near ramaipur churaha whenever i login to Zomato and order online food I found that delivery is not available at my place I want to know the issue about the delivery on my address there is most of the people facing this problem […]

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swiggy.i ordered veg food but received nonveg

Posted on by Consumer Court
Name of Complainant daya
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i ordered veg food from swiggy and received non veg and now they are not responding swiggy.i ordered veg food but received nonveg was last modified: February 13th, 2021 by Consumer Court

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Wrong order

Posted on by Consumer Court
Name of Complainant Pallavi Singh
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered a veg tandoori roll from Tandoor Shandoor restaurant in Kharghar, Navi Mumbai, via Zomato.  They have sent a chicken tandoori roll. we are a strictly vegetarian family since generations, and we ate it before realising that it was non-veg. The restaurant refuses to take responsibility and says it’s zomato’s fault for listing […]

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Did not serve the food, did not refund the money too

Posted on by Consumer Court
Name of Complainant sam
Date of ComplaintFebruary 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I did not receive my food, neither did they refund the amount. I have been calling people and they block my number always. Very Cheap and poor service. Did not serve the food, did not refund the money too was last modified: February 13th, 2021 by Consumer Court

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