Complaints Regarding Hotels & Restaurants

No refund for wrong items delivered

Posted on by Consumer Court
Name of Complainant Nishad Padhiya
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had asked restraunt to prepare food without onion and garlic but still food was prepared against my instructions. When i talked with their support executive they denied to give my money back No refund for wrong items delivered was last modified: March 1st, 2021 by Consumer Court

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Taking Cost much higher from market rate of aloo kulcha

Posted on by Consumer Court
Name of Complainant PANCHAM MAHAJAN
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have just ordered 4 kulchas from KULCH CORNER, PATHANKOT THROUGH ONLINE APP ZOMATO, BUT IT IS SHOCKING THAT ZAMATO IS CHARGING 80 RS PER KULCHA IN PLACE OF 50 RS KULCHA NORMAL RATES. WHICH LOOKS MUCH HIGHER FROM MARKET RATE. IS THERE ANY LAWS IN INDIA FOR CONTROLLING SUCH ILLEGAL CHARGES DOING BY ZOMATO. […]

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Asking COVID test reports (while there is not mandate from Govt)

Posted on by Consumer Court
Name of Complainant Mahipal Singh
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Our guests Mr Hemanth Gowda checked in to Hotel Silver Sand Serenity on 26Feb for 3Nights, but to his utter surprise he was asked to submit Covid negative Report, which is not mandatory for travelers coming from Karnataka. After much discussion and complaints to police he was allowed check in. Later the Manager Mr Tanish […]

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Improper order delivered and psychological harassment done by support team

Posted on by Consumer Court
Name of Complainant Shipra mishra
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a shake from Zomato partner and I was delivered a half filled bottle from them.. I asked for help from the customer support. But they started playing psychological warfare of breaking customer so much that he gets frustrated and leave without having refund. The worst thing about them is now days only one […]

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Food

Posted on by Consumer Court
Name of Complainant Syed
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I bought fried rice and while I was eating I found cockroch in it and when I shown to the staff manager instead of Opplogize they are behaving rude and telling by mistake it might happend wt to do as they are playing with human health need to take strict action Food was last modified: […]

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refund issue against oyo rooms

Posted on by Consumer Court
Name of Complainant Rishav sharma
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My name is Rishav . In start of tis month 5th February  I booked 2 Oyo room in Shimla for stay but one of room is cancelled by hotel so i need to cancel the second room so I cancelled but i am liable for refund. I paid through my card of 450 rupees and […]

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Zomato chat support forced to delivered the order at unsafe area

Posted on by Consumer Court
Name of Complainant Sonu Sumatnarayan yadav
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Myself sonu yadav and I’m zomato rider. I was working in zomato as delivery boy but from last 2 or 3 week zomato pvt limited forced to delivered the order to unsafe area royal palm that exists in arey colony and there are not allowed to delivered the order as par zomato instructions but the […]

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Item Missing and different item delivered

Posted on by Consumer Court
Name of Complainant Anupam
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir/ madam, I ordered biriyani with curry separate. But I received only biriyani. Two days back I ordered vegetable Biryani. But I received plain biriyani through swiggy Item Missing and different item delivered was last modified: March 1st, 2021 by Consumer Court

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Refund is not not given by banquet hall after cancellation

Posted on by Consumer Court
Name of Complainant Sakshi Saini
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

We had booked a banquet hall (ZONE BY THE PARK) for my sisters wedding in jammu, J&K. But due to unavoidable circumstances the wedding was cancelled, so we asked the banquet hall to cancel our booking 6 months prior to the fixed date. However, the banquet hall owner refused to make any refund and asked […]

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