Zomato India

Zomato fraud

Posted on by Consumer Court
Name of Complainant Sachin Narwal
Date of ComplaintJuly 5, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato restaurant partner called me to cancel the order because he didn’t have food iteam which i ordered but after that Zomato customer care called me to don’t cancel the order. then again Zomato delivery partner and restaurant partner forced me to cancel it. but when i cancelled it. my all amount was deducted from […]

Read More...

Improper order delivered and psychological harassment done by support team

Posted on by Consumer Court
Name of Complainant Shipra mishra
Date of ComplaintMarch 1, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a shake from Zomato partner and I was delivered a half filled bottle from them.. I asked for help from the customer support. But they started playing psychological warfare of breaking customer so much that he gets frustrated and leave without having refund. The worst thing about them is now days only one […]

Read More...

Rude and Ridiculous By The Zomato Thuggers

Posted on by Consumer Court
Name of Complainant Mohammed Shuja Tungekar
Date of ComplaintAugust 30, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is to take your attention where Zomato team is doing thugs & harassing customers with their dadagiri. This was the 3rd time where I had faced an issue repeatedly in 2 months with Zomato worst customer service fake sympathy and promises. Where ONLINE PAID ORDERS delivery valet is not delivering at doorstep. Calling me […]

Read More...

Order ID: 1447553036 Totally wasted my Rs 300 rupees into garbage by ordering through zomato

Posted on by Consumer Court
Name of Complainant anshul
Date of ComplaintAugust 24, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Order ID: 1447553036 Totally wasted my Rs 300 rupees into garbage by ordering through zomato.   I have ordered 2 different chapp and specially mentioned two times that do not put onions inside them. I am allergic to onions so i have warned them two times in cooking instructions still i have received the order […]

Read More...

Zomato Item Missing in Order And refunded money coupon not working

Posted on by Consumer Court
Name of Complainant Priyashree Baldawa
Date of ComplaintFebruary 23, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order on 23rd Jan and an item was missing in my order. Zomato customer care provided me with a coupon for refund and I received the below message “Sorry, you had trouble with your order. Get flat ₹168 off on your next prepaid Zomato order. Use code OZFJZJ795UHI. Validity 30 days.” Today […]

Read More...

Zomato has done partially delivery of my order and now they are not returning the amount as per my original method of payment

Posted on by Consumer Court
Name of Complainant Imran Ali
Date of ComplaintOctober 19, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Hi, I had ordered food on zomato on 28 Sept and due to leakage in food item some items were not delivered. As per delivery person he has informed the same to zomato and restaurant. I raised my concern for refund of amount on same day but since than only I am doing the follow […]

Read More...

Complaint against Zomato

Posted on by Consumer Court
Name of Complainant Prakash
Date of ComplaintAugust 26, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello, This is Prakash and I am from delhi, I have ordered online food through zomato yesterday order #  1521279227 and got the confirmation from the restaurant that your order has been accepted, but after one hour I got a call from zomato and said we are not able to deliver your order due to […]

Read More...

Order cancelled by restaurant without my confirmation to cancel it and money deducted not ready to refund

Posted on by Consumer Court
Name of Complainant Abhishek
Date of ComplaintAugust 4, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Below is my complaint against Zomato My order id is 1918045833 Hi Zomato Team, I have been charged for my previous order from my Simpl account for Rs. 1303.90, which I did not cancel and selected the option of I still need help before confirming to cancel and in between your delivery agent called me […]

Read More...

False Penalization : False assurance

Posted on by Consumer Court
Name of Complainant Arijit Sanyal
Date of ComplaintJuly 26, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Sir, First of all I like to describe my problem in brief – I ordered food on Zomato on 7th of july 2019.  Cash on delivery option. Due to some technical reason or poor network,  Zomato was not able to contact me, but sent me the delivery boy’s contact number. I tried to contact him […]

Read More...