Complaints Regarding Hotels & Restaurants

Cancellation of order by zomato and not refund me

Posted on by Consumer Court
Name of Complainant Kanika sharm
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir. I have ordered a fruit cake from perfect bake sec 15 faridabad via order no. 3490367676 on dated 16 July at 10.34 am.their delivery boy go somewhere else and cancelled my order as he didn’t reach on destination.destination was just 20 minutes far from him and I myself contacted him many times along […]

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Food item was missing in food delivered bag.Even after representing, they are not ready to made refund for the missing item.

Posted on by Consumer Court
Name of Complainant Ranjita Kumari
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered diner on 21/07/2021 at 9.p.m. on swiggy  . 4 items were ordered from Biryani Grills Khajpura ,Patna .But on delivery bag I found only 3 items  ..one item worth Rs. 175 was missing in the bag. I immediately adress the issue and ask them to make refund for the item not delivered. […]

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Amount deducted but booking not approved

Posted on by Consumer Court
Name of Complainant Arun
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I book room in oyo app “CAPITAL O 77219 HOTEL DWARWATA”  at 1404rs that time showing approval pending  after 15 back i again check in app booking section there is not any order stetus  And i Call costumer service they just transfer call one by one and call disconnect. I again call hotel number he […]

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Refund from Sea blue travels – Maamadi Boutique Maafushi

Posted on by Consumer Court
Name of Complainant Rushabh shah
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Team, I am Rushabh from India. I am contacting you because I am helpless at the moment. I am awaiting refund from Sea Blue Travels for the bookings I did to stay at Maamadi boutique in Maafushi.   Attached is the booking information. We had to cancel bookings due to Covid and the manager […]

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FRAUD BY INTENTIONAL CHEATING OF SENIOR CITIZEN

Posted on by Consumer Court
Name of Complainant Brigadier DS Kullar
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Vide invoice No: 9296 I ordered the main dish of Brown Rice Murgh Biryani for my esteemed guests . The kitchen staff  sent a vegetarian dish instead to our great embarrassment. I tried to resolve the issue by immediately ringing up 9555212212 at 2:08 PM. However the person at the other end neither identified himself […]

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Received Stale Item

Posted on by Consumer Court
Name of Complainant Samay
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order Number :- 3757943010. I have ordered Chicken Dum Biryani from Biriyani King. The rice was smelling. And the chicken was stale. And the taste was very bad. I want the full refund of it. Because I have not eaten the biriyani yet. I have been a big loss. Please refund my money as soon as […]

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Water bottle sold for 120 Rs at Manchi Baphe at Kondapur Hyderabad

Posted on by Consumer Court
Name of Complainant Pratap
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello Team, Manchi Baphe restaurant is selling water bottles for Rs 120. They are tricking customer without intimation. They open bottle and pour into glasses and say water bottle price is 120 after asking. We were fooled 2 bottles by resturant. I felt sad as why world has become such a bad place to live […]

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Today I was made an order online from nazeer food from Zomato app and the zomato delivery boy said he called me but i didn’t get any call from him he placed my order some where not my location and I did not get my order and And when I called the delivery boy, he misbehaved me and said that do complain

Posted on by Consumer Court
Name of Complainant Satendra Kumar
Date of ComplaintJuly 22, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today I was made an oder online from nazeer food from Zomato app and the zomato delivery boy said he called me but i didn’t get any call from him he placed my order some where not my location and I did not get my order and And when I called the delivery boy, he […]

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AGODA HOTEL BOOKING

Posted on by Consumer Court
Name of Complainant Manikandan S
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have made a booking through Agoda on 6.07.2021. A sum of Rs. 1987.49 debited from my card account fvg Retail Domestic PT Mumbai, but no booking made. Agoda is also not responding properly. AGODA HOTEL BOOKING was last modified: July 18th, 2021 by Consumer Court

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Delibrately Delivering the Order

Posted on by Consumer Court
Name of Complainant Shubham Kaisare
Date of ComplaintJuly 18, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered from Zomato (Burger King) for an order at 8.37 pm. 1 hour I received no order. I got a message from zomato chat if I am ok with cancelling the order for which I replied in 5 mins as Yes. Suddenly in next 10 minutes theu deliver the order against my wish. […]

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