Complaints Regarding Hotels & Restaurants

refund/cancellation policy not explained

Posted on by Consumer Court
Name of Complainant rahul
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

(Membership no- 2923793) Club Mahindra executive contacted me in the month of August/ September 2020 regarding the Club Mahindra timeshare product. He explained me the product details. He was very gentle and prompt, but ” THE CANCELLATION POLICY WAS NOT EXPLAINED” at all. After the discussion we zeroed down to the White Studio membership and […]

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Regarding refund for broken cake from zomato

Posted on by Consumer Court
Name of Complainant Prachi Khot
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

we have ordered cake from zomato and they deliver me broken cake. However we don’t want that broken cake and we need refund for the same. zomato support not responding me, kindly do the needful Regarding refund for broken cake from zomato was last modified: July 31st, 2021 by Consumer Court

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Order Cancelled and money Charged

Posted on by Consumer Court
Name of Complainant Varun Singhal
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from pizza hut on July 20, 2021 and I received the food from the delivery agent. Even after receiving the delivery, the delivery agent called me which I didn’t pick up. After some time the delivery agent rang the bell and demanded the food back saying it was canceled . We were […]

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Late delivery from behrouz

Posted on by Consumer Court
Name of Complainant Karthik
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered my food from behrouz at 10AM. One of their executives called and told it ll be delivered in 20 min but it’s already 11.20 still they didn’t delivered my food and it’s prepaid  . I am very hungry. If I call their executives they ll tell it ll be delivered in 10 […]

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Cancellation of order by zomato and not refund me

Posted on by Consumer Court
Name of Complainant Kanika sharm
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir. I have ordered a fruit cake from perfect bake sec 15 faridabad via order no. 3490367676 on dated 16 July at 10.34 am.their delivery boy go somewhere else and cancelled my order as he didn’t reach on destination.destination was just 20 minutes far from him and I myself contacted him many times along […]

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Food item was missing in food delivered bag.Even after representing, they are not ready to made refund for the missing item.

Posted on by Consumer Court
Name of Complainant Ranjita Kumari
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered diner on 21/07/2021 at 9.p.m. on swiggy  . 4 items were ordered from Biryani Grills Khajpura ,Patna .But on delivery bag I found only 3 items  ..one item worth Rs. 175 was missing in the bag. I immediately adress the issue and ask them to make refund for the item not delivered. […]

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Amount deducted but booking not approved

Posted on by Consumer Court
Name of Complainant Arun
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I book room in oyo app “CAPITAL O 77219 HOTEL DWARWATA”  at 1404rs that time showing approval pending  after 15 back i again check in app booking section there is not any order stetus  And i Call costumer service they just transfer call one by one and call disconnect. I again call hotel number he […]

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Refund from Sea blue travels – Maamadi Boutique Maafushi

Posted on by Consumer Court
Name of Complainant Rushabh shah
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi Team, I am Rushabh from India. I am contacting you because I am helpless at the moment. I am awaiting refund from Sea Blue Travels for the bookings I did to stay at Maamadi boutique in Maafushi.   Attached is the booking information. We had to cancel bookings due to Covid and the manager […]

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FRAUD BY INTENTIONAL CHEATING OF SENIOR CITIZEN

Posted on by Consumer Court
Name of Complainant Brigadier DS Kullar
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Vide invoice No: 9296 I ordered the main dish of Brown Rice Murgh Biryani for my esteemed guests . The kitchen staff  sent a vegetarian dish instead to our great embarrassment. I tried to resolve the issue by immediately ringing up 9555212212 at 2:08 PM. However the person at the other end neither identified himself […]

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Received Stale Item

Posted on by Consumer Court
Name of Complainant Samay
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order Number :- 3757943010. I have ordered Chicken Dum Biryani from Biriyani King. The rice was smelling. And the chicken was stale. And the taste was very bad. I want the full refund of it. Because I have not eaten the biriyani yet. I have been a big loss. Please refund my money as soon as […]

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