Complaints Regarding Hotels & Restaurants

Very late food delivery

Posted on by Consumer Court
Name of Complainant Mohammad Mudabbir
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered murg musallam from al zam zam restaurant from swiggy, I placed my order on 28/07/2021at 13.34pm noon and the expected delivery time was showing 40 mins and I got the food around 14.50pm, even after calling the customer service 3 times, they lied to me that you will get the delivery in 10mins […]

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not delivered order

Posted on by Consumer Court
Name of Complainant siddharth pawar
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i oreded my food at 9:10 pm today and when saw the swiggy app the delivery boy already mark delivered the order. when i called him, he denied my call and when i called my wife no he receive the call and said my accident happen and i do not deliver your order. if really […]

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Found insects in my zomato Order

Posted on by Consumer Court
Name of Complainant REKHA SINHA
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered kadai panner from maya rasaoi vai zomato app but I found insects in the food there where many insects in it. I want zomato to take action against the restaurant Found insects in my zomato Order was last modified: July 31st, 2021 by Consumer Court

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Agoda fraud payment

Posted on by Consumer Court
Name of Complainant Erla
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I made a booking through agoda website which was of Rs 2320 on 27 july 2021. i made the payment through the State Bank Of India Debit Card further i received a message regarding the amount being dedeucted from my acc and the merchant name was ‘Retail Domestic PT’ when i checked my booking i […]

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refund/cancellation policy not explained

Posted on by Consumer Court
Name of Complainant rahul
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

(Membership no- 2923793) Club Mahindra executive contacted me in the month of August/ September 2020 regarding the Club Mahindra timeshare product. He explained me the product details. He was very gentle and prompt, but ” THE CANCELLATION POLICY WAS NOT EXPLAINED” at all. After the discussion we zeroed down to the White Studio membership and […]

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Regarding refund for broken cake from zomato

Posted on by Consumer Court
Name of Complainant Prachi Khot
Date of ComplaintJuly 31, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

we have ordered cake from zomato and they deliver me broken cake. However we don’t want that broken cake and we need refund for the same. zomato support not responding me, kindly do the needful Regarding refund for broken cake from zomato was last modified: July 31st, 2021 by Consumer Court

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Order Cancelled and money Charged

Posted on by Consumer Court
Name of Complainant Varun Singhal
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from pizza hut on July 20, 2021 and I received the food from the delivery agent. Even after receiving the delivery, the delivery agent called me which I didn’t pick up. After some time the delivery agent rang the bell and demanded the food back saying it was canceled . We were […]

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Late delivery from behrouz

Posted on by Consumer Court
Name of Complainant Karthik
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered my food from behrouz at 10AM. One of their executives called and told it ll be delivered in 20 min but it’s already 11.20 still they didn’t delivered my food and it’s prepaid  . I am very hungry. If I call their executives they ll tell it ll be delivered in 10 […]

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Cancellation of order by zomato and not refund me

Posted on by Consumer Court
Name of Complainant Kanika sharm
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear sir. I have ordered a fruit cake from perfect bake sec 15 faridabad via order no. 3490367676 on dated 16 July at 10.34 am.their delivery boy go somewhere else and cancelled my order as he didn’t reach on destination.destination was just 20 minutes far from him and I myself contacted him many times along […]

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Food item was missing in food delivered bag.Even after representing, they are not ready to made refund for the missing item.

Posted on by Consumer Court
Name of Complainant Ranjita Kumari
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered diner on 21/07/2021 at 9.p.m. on swiggy  . 4 items were ordered from Biryani Grills Khajpura ,Patna .But on delivery bag I found only 3 items  ..one item worth Rs. 175 was missing in the bag. I immediately adress the issue and ask them to make refund for the item not delivered. […]

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