Amount deducted but booking not approved

Name of Complainant Arun
Date of ComplaintJuly 25, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Arun:

I book room in oyo app “CAPITAL O 77219 HOTEL DWARWATA”  at 1404rs that time showing approval pending  after 15 back i again check in app booking section there is not any order stetus  And i Call costumer service they just transfer call one by one and call disconnect. I again call hotel number he said extra 1000rs do phenpay my personal number i booked ur room. Fraud app and fraud oyo compney

Please take it serious and take fast action its my humble request

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