Complaints Regarding Hotels & Restaurants

Food not delivered in Train, booked through IRCTC Catering service through PNR

Posted on by Consumer Court
Name of Complainant Arunava Ray
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Key Complaint Highlights • Uninterested Service Rep. … Not at all interested to listen and provide any solution. • Poor Product & Service. … NO Service was provided • No Complaint Resolution. … Instead of Resolution it was argued upon • Lack of Follow Up. … • Misleading advertisement – said Dominos don’t serve in […]

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Item not delivered but charged for the same

Posted on by Consumer Court
Name of Complainant Arjun
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 19-10-21 I ordered some food items from Zomato and prepaid it through my paytmupi. Address was clearly mentioned in the order,the delivery boy didn’t come to the address.when I call the delivery boy he said he has thrown food to a random address as he was unable to reach the right address. After it […]

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Fraud Transaction by Agoda (Retail Domestic PT Mumbai)

Posted on by Consumer Court
Name of Complainant Pankaj Verma
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

ALERT: You’ve spent Rs.82496.92 on CREDIT Card xx0405 at Retail Domestic PT on 2021-10-20:10:32:01.Avl bal – Rs.14503.08, curr o/s – Rs.82496.92.Not you? Call 18002586161. Please check the above payment message, which we have paid but did not get the booking confirmation. Fraud Transaction by Agoda (Retail Domestic PT Mumbai) was last modified: October 31st, 2021 […]

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Against royal club international

Posted on by Consumer Court
Name of Complainant Dr dushyant kumar garg
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had taken membership of royal club international in 2019 my kids were 6 years and 11 years they gave me5 rs membership covering my family .now my elder daughter has grown 13 yrs . Now every time I book i have to pay extra for her .which is not fair . Against royal club […]

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Fraud by oyo

Posted on by Consumer Court
Name of Complainant Nitin kumar
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’m booked room by oyo at 4 Oct in 1200rs booking id (TJHP6814) . At time of booking hotel denied to checkin, and he told us we can’t work with oyo. Immediately I’m connect with oyo coustomer care and clearly told the situation, than coustomer assured me for refund. But now oyo coustomer care tolled […]

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Missing items

Posted on by Consumer Court
Name of Complainant saikumar minchala
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food through the Zomato. But they didn’t not provide complementary items for the food. They provided idly without chutney and Biriyani without anything and moreover the paneer dry is spoiled. When I asked the Zomato customercare, they said ask to restaurant directly. But there phones are not lifting. I want a strict action […]

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Food delivery

Posted on by Consumer Court
Name of Complainant Patrick D'Silva
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Incomplete delivery of the items….The delivery Guy is very rude. His name is was Gokul … He has not supplied 3 tems from the order. My order Number was : IGAMFRCSJ6 Total maount ordered: 591.50 Rs. Only Msala dosa was supplied. The delivery persone stolen the remianing maount of food. Kindly take this matter with […]

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Oyo hotels and customer care service misbehaviour

Posted on by Consumer Court
Name of Complainant Rahul Bisht
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Worst management and worst behaviour by the manager of hotel spot on 61091 silver palace Dx, near rk ashram metro station delhi . I have booked 2 rooms in the above mentioned hotel for my family via oyo app and they just give 1 room and also room, washroom were dirty, they also demand extra […]

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Zomato Customer service

Posted on by Consumer Court
Name of Complainant Kritika
Date of ComplaintOctober 30, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

So I have ordered food from them and they have sent me the wrong food, even after providing them enough proofs, which Cleary said it was their fault, they refused to exchange or refund the order. This is not happening for the first time. Zomato has started this trend and their customer service is pathetic. […]

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Zomato ID got terminated

Posted on by Consumer Court
Name of Complainant Rohit Ramesh kadam
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On the day 9th October there was heavy rain and I was assigned an multi order when I was going for pickup there was no way to reach restaurant full of water on road and full traffic jams so I request help from zomoto help center and they canceled the both order from there and […]

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