Complaints Regarding Hotels & Restaurants

Additional Parcel charge in Dindugal Thalappakatti

Name of Complainant Raja
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

For family bucket briyani they are charging extra for packing when enquired they said it’s for bucket.!. I was shocked to hear that, the pack itself called as bucket briyani and additional 63rs /- for packing is unfair Additional Parcel charge in Dindugal Thalappakatti was last modified: October 16th, 2021 by Consumer Court

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Karim’s Mutton Korma

Name of Complainant Puja Kumari Patwa
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed a order Mutton korma through Zomato and it was not fresh and it was not able to eat so kindly help to refund my amount and please take necessary action . Karim’s Mutton Korma was last modified: October 16th, 2021 by Consumer Court

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Unhealthy food delivered from a third graded restaurant

Name of Complainant Natarajan A
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Unhealthy Kerala Parotta delivered from a third graded restaurant which does not supposed to be listed in zomato. This will lead to health issues to public if such orders are delivered . Unhealthy food delivered from a third graded restaurant was last modified: October 16th, 2021 by Consumer Court

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No service delivered for money paid

Name of Complainant Anusha
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed an order on Zomato and the order wasn’t delivered to me.i reached out to Zomato via email twice and was on chat with an executive for almost 30 mins and I was able to get an agent assigned after almost a week, not sure what’s wrong with the Zomato chat team the […]

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Blatant fraud by Agoda

Name of Complainant Souvick Das
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked an apartment (#591206997 is the booking number) for one night (14.10.2021) and paid the amount via credit card. The owner of the property replied saying one of the staffs has contacted covid. Hence they’re not accepting the booking. They’ve asked Agoda to cancel the booking as well. This conversation took place via Agoda’s […]

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Worst food quality and worst customer service from zomato

Name of Complainant MEGHA GARG
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is the fifth time I ordered food from Zomato and I received worst quality food which I never expected after paying the whatever amount mentioned on the Zomato app. I am receiving the food which is worse in quality and not fit for human to eat. On raising concern to Zomato regarding the worst […]

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I Order food from Swiggy (Order ID: 115917261699) on 28-Sept-2021, It was taking long time than expected, hence I cancelled my order. As per Swiggy’s policy they confirmed that I will get my amount refund by 05-Oct-2021. I observed that then have closed my fund request on 05-Oct-2021 but nothing refunded to my account. I checked with my back and they requested me to provide the transaction ID. I asked Swiggy to provide me the transaction ID and then the actual problem started from there.

Name of Complainant Gaurav Sharma
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello, My name is Gaurav Sharma and I am Swiggy’s regular customer since long time back. But I have faced one incidence and due to that I am really very disappointed with Swiggy’s services. I Order food from Swiggy (Order ID: 115917261699) on 28-Sept-2021, It was taking long time than expected, hence I cancelled my […]

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Payment got deducted but my agoda booking isn’t proceed

Name of Complainant Himanshu Batra
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I tried booking a hotel through Agoda application on 17.02.2021 and the amount of INR 1797.00 got charged to my card favouring to “Retail Domestic PT Mumbai” but didn’t get booking confirmation. When contacted agoda, they said they could not find my booking or transaction details and could not be of any help. This is […]

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