Complaints Regarding Hotels & Restaurants

Broken trust from food companies

Name of Complainant Jayharsh Tiwari
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered Biryani rice it is a veg item but I got non veg in the rice and when I called to restaurant he says kabhi kabhi non veg a jata hai nd I belong to brahmin religion nd when I raised this issue they said me if u have problems then order from […]

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Money not refunded in full

Name of Complainant Vijay kumar Maddula
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
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Orderr 2 items from Zomato and only 1 item was delivered and they collected rs 165 as taxes for two items amounting rs 597, only 1 item was delivered as they said only 1 item is available, so I asked them refund, but they didn’t reund the tax amount saying it is applicable on the […]

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Zomato Customer service

Name of Complainant Karan
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

They are Spending On advertisement But not Providing customer support to people for better Assistant, they just denied to give resolution Zomato Customer service was last modified: October 16th, 2021 by Consumer Court

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Money deducted by agoda but no details sent

Name of Complainant Deepa
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had booked a hotel by making payment to agoda and tehy are sayinh they have not received any payment Money deducted by agoda but no details sent was last modified: October 16th, 2021 by Consumer Court

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Additional Parcel charge in Dindugal Thalappakatti

Name of Complainant Raja
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

For family bucket briyani they are charging extra for packing when enquired they said it’s for bucket.!. I was shocked to hear that, the pack itself called as bucket briyani and additional 63rs /- for packing is unfair Additional Parcel charge in Dindugal Thalappakatti was last modified: October 16th, 2021 by Consumer Court

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Karim’s Mutton Korma

Name of Complainant Puja Kumari Patwa
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed a order Mutton korma through Zomato and it was not fresh and it was not able to eat so kindly help to refund my amount and please take necessary action . Karim’s Mutton Korma was last modified: October 16th, 2021 by Consumer Court

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Unhealthy food delivered from a third graded restaurant

Name of Complainant Natarajan A
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Unhealthy Kerala Parotta delivered from a third graded restaurant which does not supposed to be listed in zomato. This will lead to health issues to public if such orders are delivered . Unhealthy food delivered from a third graded restaurant was last modified: October 16th, 2021 by Consumer Court

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No service delivered for money paid

Name of Complainant Anusha
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed an order on Zomato and the order wasn’t delivered to me.i reached out to Zomato via email twice and was on chat with an executive for almost 30 mins and I was able to get an agent assigned after almost a week, not sure what’s wrong with the Zomato chat team the […]

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