Complaints Regarding Hotels & Restaurants

Zomato Customer service

Posted on by Consumer Court
Name of Complainant Kritika
Date of ComplaintOctober 30, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

So I have ordered food from them and they have sent me the wrong food, even after providing them enough proofs, which Cleary said it was their fault, they refused to exchange or refund the order. This is not happening for the first time. Zomato has started this trend and their customer service is pathetic. […]

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Zomato ID got terminated

Posted on by Consumer Court
Name of Complainant Rohit Ramesh kadam
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On the day 9th October there was heavy rain and I was assigned an multi order when I was going for pickup there was no way to reach restaurant full of water on road and full traffic jams so I request help from zomoto help center and they canceled the both order from there and […]

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Broken trust from food companies

Posted on by Consumer Court
Name of Complainant Jayharsh Tiwari
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered Biryani rice it is a veg item but I got non veg in the rice and when I called to restaurant he says kabhi kabhi non veg a jata hai nd I belong to brahmin religion nd when I raised this issue they said me if u have problems then order from […]

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Money not refunded in full

Posted on by Consumer Court
Name of Complainant Vijay kumar Maddula
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Orderr 2 items from Zomato and only 1 item was delivered and they collected rs 165 as taxes for two items amounting rs 597, only 1 item was delivered as they said only 1 item is available, so I asked them refund, but they didn’t reund the tax amount saying it is applicable on the […]

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Zomato Customer service

Posted on by Consumer Court
Name of Complainant Karan
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

They are Spending On advertisement But not Providing customer support to people for better Assistant, they just denied to give resolution Zomato Customer service was last modified: October 16th, 2021 by Consumer Court

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Money deducted by agoda but no details sent

Posted on by Consumer Court
Name of Complainant Deepa
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had booked a hotel by making payment to agoda and tehy are sayinh they have not received any payment Money deducted by agoda but no details sent was last modified: October 16th, 2021 by Consumer Court

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Additional Parcel charge in Dindugal Thalappakatti

Posted on by Consumer Court
Name of Complainant Raja
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

For family bucket briyani they are charging extra for packing when enquired they said it’s for bucket.!. I was shocked to hear that, the pack itself called as bucket briyani and additional 63rs /- for packing is unfair Additional Parcel charge in Dindugal Thalappakatti was last modified: October 16th, 2021 by Consumer Court

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Karim’s Mutton Korma

Posted on by Consumer Court
Name of Complainant Puja Kumari Patwa
Date of ComplaintOctober 16, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed a order Mutton korma through Zomato and it was not fresh and it was not able to eat so kindly help to refund my amount and please take necessary action . Karim’s Mutton Korma was last modified: October 16th, 2021 by Consumer Court

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