Complaints Regarding Hotels & Restaurants

Refund of cancelled booking not processed, false and wrong information given by Oyo customer care, hotel team also seems indulged with Oyo for cheating the customers

Posted on by Consumer Court
Name of Complainant Yashwant Upadhyaya
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Dear Sirs, I along with me family booked an hotel through Oyo customer care on dated October 19, 2021 in the morning around 9:00 am at Bhubneshwar. The customer support executive informed me to book the hotel Green Place with false commitment of its quality and hygiene in Covid arena asked for making the payment […]

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Stale Food / Zomato (Food Delivery Partner )

Posted on by Consumer Court
Name of Complainant Anupam Sarkar
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from Delhi NCR based restaurant named Dastan “E” Lucknow situated at Crossing Republic area in Ghaziabad through Zomato.I received stale food as a result I fell ill and my medical condition deteriorated.Earlier also this restaurant had sent stale food which was later accepted by both restaurant and zomato team also, the restaurant […]

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Bad behavior of delivery boy and giving threaten

Posted on by Consumer Court
Name of Complainant Aaliya farooqui
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hello,me aaliya farooqui .I have ordered food from barbeque nation restaurant, delivery boy called me and said (jaldi jaikumar pe aa)we refused and said pls come to delivery address as it is mentioned in the app when we ordered and then he said (tereko aana hai toh aaa road me tera paisa bhi nhi milega)(as […]

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DENIED TO MAKE REDUND GIVING EXCUSE OF CANCELLATION CHARGES

Posted on by Consumer Court
Name of Complainant LOKESH KUMAR
Date of ComplaintNovember 12, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

DEAR SIR, THIS IS LOKESH KUMAR FROM SIRSA HARYANA I HAD MAKE A BOOKING THROUGH OYO ROOMS APPS VIDE BOOKING ID W8B39669 IN GHAZAIBAD FOR HOTEL YUVRAJ AND MAKE THE PAYMENT FOR SAME THROUGH APP EVERITHING DESCRIBE ABOUT THE HOTELS IS FIND FALSE THEREFORE I GO FOR CANCEL MY BOOKING BUT THEY DENIAL TO REFUND […]

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Delivery not done

Posted on by Consumer Court
Name of Complainant Animesh ghosh
Date of ComplaintNovember 2, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had order food from through swiggy. While ordering everything was ok, after confirming order with payment as well. After 1 hour of order they said there are no one to take the order. And all the restaurant also closed. We were hungry at night. They just cancelled and refunded my money. Delivery not done […]

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Zomato denying for refund

Posted on by Consumer Court
Name of Complainant Priyanka Kothapeta
Date of ComplaintNovember 1, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food from a restaurant which is full of oil and I couldn’t eat it. I asked support to take it back and return my money even i have posted it in twitter tagging the ceo but they still denyed it saying it’s not in their hands to prepare a food. My concern […]

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Not received food from the delivery boy and payment of the same has been done well in advance.

Posted on by Consumer Court
Name of Complainant Rohit kumar
Date of ComplaintNovember 1, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir i order food from zomato online but my food was not delivered to me and status is showing that food is delivered to you and mode payment is online through google pay.when i called the delivery boy well in advance that i m on a train and it will be there only for 10 […]

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Stale food served at kritunga restaurant sahakar nagar

Posted on by Consumer Court
Name of Complainant S. Himabindu
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a paneer biryani in which the paneer served was stale. Initially I got a doubt and after sometime realized that the paneer smelled and tasted stale. When I talked about it with hotel staff they were not accepting and trying to defend themselves. Helpless I decided to complain online Stale food served at […]

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zomato did mental harassment

Posted on by Consumer Court
Name of Complainant narsing bhadur kulsreshta
Date of ComplaintOctober 31, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i order from zomato from my office all india radio jaipur at 20.43 pm in evening for dinner.i wait for it but they did not provide it and unilaterally cancel it without asking me.After contacting they told me that rider cancel the order due to location was not available.but i told them that i clearly […]

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