Complaints Regarding Hotels & Restaurants

Non delivery of my meal (Breach of contract)

Name of Complainant Amit Bansal
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have shared below email to Zomato. It is ridiculous the way your team is dealing with your customers. I have been using your services since long and never expected such kind of behaviour from a company like Zomato. I have ordered a meal from Zomato which was successfully accepted by you, which is a […]

Read More...

Too much delay in delivery and denial for cancellation of order

Name of Complainant Indu verma
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered biryani from BBK at 10.12p.m,that time i was givwn delivery time of 45 minutes. But at 10.30 p.m when i called to enquire about my order status, it waa told by your person that it will be prepared by 11.10p.m and thereafter will be dispatched i.e,by 11.30pm. .Earlier i was told it will […]

Read More...

Charge extra for additional bed

Name of Complainant AKASH KHISMURA
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Manager told us 3 beded room will be 550 and 100 rs will be for extra bed as we are 4 person so total 650. I said ok but after repeated reminder to the manager to provide extra bed he didn’t provided it , and at the time of checkout he billed us completely. I […]

Read More...

Wrong and uncooked food delivered

Name of Complainant Pravat Kumar Panda
Date of ComplaintNovember 14, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have received a wrong and uncooked item from the Restaurant. I just informed to zomato that the restaurant cheats me and send wrong and uncooked item to me and charged me full amount of the item. But, zomato cant responding me and ignore to refund my whole amount. I asures them to raise a […]

Read More...

Refund

Name of Complainant Jashandeep kaur (jazz)
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food from zomato om 19 September of amount 1558 that i have paid online. After the wait of 45 mints ur dilvery partner called nd said my location is incorrect i sent him the live location as well as i cn see the location h given in oder details were correct then […]

Read More...

Incorrect item are given

Name of Complainant Neha Kumari
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered cheery fruit cake from cake24x7 on 29 th October 2021 you have give simple vanilla cake , I haved complaint also in by Zomato apps but you r not taking any response why are you breaking the trust of customer ,I haved shared picture also in Zomato it’s seems clear what kind […]

Read More...

Item are missing nd incorrect in my order

Name of Complainant Nehu roy
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered cherry fruit cake from cake24x7 before ordering I haved confirm also what kind of fruit available they have not given correct just like vanilla I haved shared picture also in Zomato further ur not taking any action in picture it’s seems clear what kind of product have been provided by Ur sevice, […]

Read More...

The service for that i paid never get

Name of Complainant Shubhra Yadav
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I paid every time before by online app,but after getting the payment they further refuse to deliver even though theu very rude on call and also apko cancel karna hai to kardo hum apni marji se ayege,for that they promise for 30 min deliveries but always with rude behaviour ,and when our governments is emphasising […]

Read More...