Complaints Regarding Hotels & Restaurants

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Oyo Rooms Refund not received

Posted on by Consumer Court
Name of Complainant Chirag
Date of ComplaintNovember 20, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had made a booking on 25 Sept 2022 At Flagship 80322, Pune The property refused to let us stay so we had to cancel and Oyo initiated a refund which I haven’t received till now. It’s been 3 months they don’t even have a customer care line for complaints Oyo Rooms Refund not received […]

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Packaging charges on online food order

Posted on by Consumer Court
Name of Complainant Komal arora
Date of ComplaintNovember 20, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have order a chicken biryani from barbeque nation rohini which is rs 299 and on bill it shows 11.20 rs taxes+ 66 rs delivery charges + 20 rs restaurant packaging charges Packaging charges on online food order was last modified: November 20th, 2022 by Consumer Court

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Undelivered service and refund

Posted on by Consumer Court
Name of Complainant Aditya patel
Date of ComplaintNovember 19, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from NIGHT FOOD EXPRS via SWIGGY on 13 nov ,11:17 pm and when my delivery partner did not reach my door in time i raised a complaint on swiggy and the took aroun 2 to 3 hrs but were not able to provide me with a satisfactory resolustion they marked the order […]

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Agoda hotel booking fraud

Posted on by Consumer Court
Name of Complainant Lokesh
Date of ComplaintNovember 19, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Sir, Today morning I book a hotel using agoda website. They sent conformation booking receipt to my email. I took it and went to hotel to check in. But they refused my booking that we are not doing bookings through agoda website. That to at a lower rate of 173.95 rupees. We have rooms costs […]

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Complaint

Posted on by Consumer Court
Name of Complainant Mugesh
Date of ComplaintNovember 18, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have order a food they delivered one part and didn’t delivered another part of my order…. Customer care said that they will arrange for refund….but now they are saying that they didn’t give refund without photos….. I already confirmed they u don’t need pics right? They said no I’ll take notice and will generate […]

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Fraud with Hotel booking in Puri

Posted on by Consumer Court
Name of Complainant Arinjoy Dutta
Date of ComplaintNovember 18, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I made a booking with Park Hotel, Puri through their manager who called himself Abinash, contact no 6391640253. This contact number was available on the website of Park Hotel, Puri. This person contacted me over Whatsapp and shared room images of the property along with bank details of Hotel Park and asked to make 50% […]

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I have ordered a tandoori chicken regarding

Posted on by Consumer Court
Name of Complainant Pravat kumar
Date of ComplaintNovember 16, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered a tandoori chicken when I recived it nothing inside the box it was empty which price 284 please query my issue I have ordered a tandoori chicken regarding was last modified: November 16th, 2022 by Consumer Court

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Increase the booking amount without informing customer

Posted on by Consumer Court
Name of Complainant Arindam Saha
Date of ComplaintNovember 15, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My name is Arindam Saha. I had booked 3 rooms at the kolkata hotel (Collection O 76820 The Kolkata Hotel) on 13 Nov 2022 by booking.com where that hotel has been placed by OYO. My booking no. was 3514320570. So, when I select the property for staying for 2 days (14 nov check-in 16 nov […]

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