Complaints Regarding Hotels & Restaurants

Hotel room booking

Posted on by Consumer Court
Name of Complainant Sanjay Rana
Date of ComplaintNovember 14, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have booked one room in hotel himalaya on 13-11-2022 through agoda website..first time booking failed but debited..after booking failed again book this time booking sucessful..but after sometime their is two rooms booked in my name and their is no option to cancel one room..kindly refund one room rent Hotel room booking was last modified: […]

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OYO fraud

Posted on by Consumer Court
Name of Complainant Jermiah Jerome
Date of ComplaintNovember 13, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have booked a room for 2 guest.Even I received a message for booking confirmation.When I went to hotel they forced me to pay 1000 extra and they hace changed it into single occupancy by their side.I raised the complaint against them in customer care .they said we will book you another room .suddenly I […]

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swiggy took order from a closed restaurant

Posted on by Consumer Court
Name of Complainant Unni
Date of ComplaintNovember 13, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 12th November 2022, I ordered food through swiggy from 14 districts restaurant near hsr. They debited money & the order was not confirmed by the restaurant. I waited for so long & didnot have an update on my order. Spoke to their customer service team who told me that they cannot connect with the […]

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Oyo refund Issue.

Posted on by Consumer Court
Name of Complainant Yooshal shiban
Date of ComplaintNovember 13, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Oyo made me confirm a booking by paying the full amount of 1739 rupees before checking into the rooms! Then the hotel owner spoke rudely! And told us that there were no rooms left! And made us leav from there! Then i cancelled the booking which was openely showed that the refund is applicable without […]

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Agoda took the payment and provided fake booking details for a hotel booking

Posted on by Consumer Court
Name of Complainant Shefali Bageria
Date of ComplaintNovember 13, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I booked a hotel via Agoda in Pune, the booking was confirmed by Agoda and payment was also taken. Upon reaching the hotel, the hotel refused the booking id provided by Agoda. A complete fraud by Agoda. Agoda took the payment and provided fake booking details for a hotel booking was last modified: November 13th, […]

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Membership cancellation and payment refund

Posted on by Consumer Court
Name of Complainant Chandrika
Date of ComplaintNovember 13, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Took this Royals Club international membership unfortunately by believing thier stories and I’m not interested to continue with the membership and wanted to cancel this membership. But Royals Club international saying no option to cancel your membership and I have to pay the amount at any cost. Any organization should work as per the customers […]

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Agoda – hidden exchange commission

Posted on by Consumer Court
Name of Complainant Zuzanna Śmigiel
Date of ComplaintNovember 12, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I made reservation for hotel in Bali. Where, from the beginning, Agoda was guaranteeing the price in IDR currency, and total costs were also specified by the app. Price: IDR 18 602 217 It was also written clearly that I will be charged in equivalent of mentioned amount in EUR. However, Agoda add their own […]

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Food isn’t delivered through e catering

Posted on by Consumer Court
Name of Complainant Madhav Malpani
Date of ComplaintNovember 12, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My name is Madhav Malpani and on 3rd November 2022 I have ordered main course meal as I was traveling from rishikesh to jodhpur (14887) that is BME rishikesh express so around 10:15 I was about to get delivery of the food at my coach that is at roorkee station but nothing was made Food […]

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Received non-vegetarian item instead of vegetarian item

Posted on by Consumer Court
Name of Complainant Kaushal Kishor Singh
Date of ComplaintNovember 12, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered Chola bowl rice from an outlet of Faasos. But i received chicken rice bowl instead of it. This hurts my religious sentiments because I tasted some part of it by mistake. Received non-vegetarian item instead of vegetarian item was last modified: November 12th, 2022 by Consumer Court

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Colive scam regarding pg booking

Posted on by Consumer Court
Name of Complainant Acchuthan
Date of ComplaintNovember 12, 2022
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

HI, We were in search of Pg in chennai, shollinganallur. On November 1, I was contacted by a agent ashutosh and he said there is a offer going on with discounted price of 6k and 40% cashback. We were ok with it and told him to share the room images with us. He sent the […]

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