Snitch

Order / Refund not given after 20 days

Name of Complainant Roopesh Kumar M
Date of ComplaintOctober 6, 2026
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Order Number:7433506 Date of Order : 01-Jul-2026 The below order was place on Snitch on Jul 1st and was cancelled on 16th Jul after requesting for delivery status. The order was cancelled without confirming with me and no update on refund. I contacted support for refund and every time I talk to some one, or […]

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Return and Exchange orders are being refused

Name of Complainant Varun
Date of ComplaintMay 31, 2026
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered a few items from snitch and decided to return one of them and exchange another. I paid a 25 rupees return fee and waited for my orders to be collected. But the pickup person said he cannot collect the order since the company has issued it under quality check and I need to […]

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Refund not received and bad customer service

Name of Complainant Sohail Shaikh
Date of ComplaintJanuary 15, 2026
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have been waiting for the refund of my order from 20 days and I have already been calling since 10 days each and every day and wasting 30 mins everyday on these scammers and only resolution I got was we have forwarded to further team and wait for 24 hours. I have been hearing […]

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Regarding delivery of online order

Name of Complainant V.singh
Date of ComplaintOctober 22, 2025
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Good afternoon sir, Maine 12 oct 25 ko snitch ki official site se order kithe aur uska payment bhi prepaid tha delivery date 17 oct ko show kiya lekin aaj 21oct tk item ki delivery Nhi hui h aur snitch oficial site pr bhi contact no. Nhi k customer care ke . Official site pr […]

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Order is not received

Name of Complainant Vishal mhoprekar
Date of ComplaintJuly 11, 2025
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Order is not received from last 8 days while purchasing it’s mentioned deliver within 24 hours. Also I am unable to cancelled the order now Order is not received was last modified: July 11th, 2025 by Consumer Court

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Return pickup request

Name of Complainant Mohd Huzaifa
Date of ComplaintJune 18, 2025
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I am writing to formally raise a complaint regarding the delay in the pickup of my return order, which has been pending since 10th June 2025. Despite repeated follow-ups, there has been no response or action taken from your end. I have followed all return procedures as per your return policy and received confirmation that […]

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Worst customer service support

Name of Complainant Vinoth
Date of ComplaintNovember 6, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Dear Snitch Customer Service, I am writing to express extreme dissatisfaction with the subpar service I received. Despite my efforts to resolve the issue, your customer support team provided unhelpful and misleading responses, demonstrating a concerning lack of concern and dishonesty. To address this, I have: 1. Filed a consumer complaint (#6457865) with the National […]

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Non-cancellation of undelivered items

Name of Complainant Subham Bhattacharya
Date of ComplaintOctober 12, 2024
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I placed an order with Snitch. The shipment is delayed beyond an acceptable timeline, and the company is refusing to cancel this order and issue refund. They only have a whatsapp chat support in terms of dispute resolution and that chat tells me that I do not have any product to cancel or track. Non-cancellation […]

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refund

Name of Complainant himanshu
Date of ComplaintSeptember 28, 2024
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I returned the order on 11 september. It has been past 7 days they had not refunded my money every time they give false hope that they will refund money with in 24 hours. But still not return refund was last modified: September 28th, 2024 by Consumer Court

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