Shaadi.com

Not refunding the paid amount it’s Fraud

Posted on by Consumer Court
Name of Complainant Brajesh
Date of ComplaintOctober 6, 2026
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Subject: URGENT: Refund Request – Senior Citizen – User ID: SH77039680 To Whom It May Concern, I am writing to formally request an immediate refund for the VIP membership plan I purchased on June 22, 2026, for the amount of INR 17,000. I was motivated to purchase this plan by your representatives, Romi Jain and […]

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Deleted my account without waiting for verification

Posted on by Consumer Court
Name of Complainant Arpan Goswami
Date of ComplaintDecember 9, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I received an email on 8th December, the day I made my account on Shaadi.com and bought the premium plus subscription, stating this: Hi Arpan G, Your recent activity was in violation with our safety guidelines (https://www.shaadi.com/customer-relations/faq/privacy-tips) Please reply with a scanned copy of any of the below mentioned Identification Proofs within 3 days to […]

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Select Shaadi Plan or VIP Shaadi Plan is totally Fraud

Posted on by Consumer Court
Name of Complainant Akash
Date of ComplaintMay 5, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

It’s almost more than a month I have been registered to this plan. But as of now I didn’t get a chance to connect with any of the single family. They are totally making you fool and nothing is going to happen throughout your total membership tenure. They are seeking more then enough amount for […]

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Fraud and Refund issue

Posted on by Consumer Court
Name of Complainant Chaitanya Reddy Ganji
Date of ComplaintDecember 29, 2023
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

The organization duped us by promising a sure match with the profile match within a few days or otherwise refunding our money. I purchased the top-tier package for **k, and they stated that we will receive a deducted manager who will send profiles based on my requirements for matchmaking every week and will make sure […]

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Select Shaadi service is a fraud service.

Posted on by Consumer Court
Name of Complainant Deepanshi Aggarwal
Date of ComplaintDecember 20, 2023
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

One manager(Amit Kumar mishra). He asked me to take the select shaadi service. He promised that he will take the responsibility and will be available everytime whenever i need his help and will work this time. In order to looted my money he assured that he will give discount and manager will be assigned on […]

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Shaadi.com is a fraud

Posted on by Consumer Court
Name of Complainant Pardeep Kumar
Date of ComplaintSeptember 5, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I took the VIP service from Shaadi.com in which the consultant assigned to me was unavailable most of the time and when I talk to them and asked for the refund (which was communicated to me that I’ll get it if I won’t see results), these guys denied that and told me they won’t refund […]

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Service are not been provide by the team

Posted on by Consumer Court
Name of Complainant Thomas Wilson
Date of ComplaintAugust 3, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Hi I am member of the shaadi.com, I have taken a privilege service with them and made the payment, after the payment receive they Assign the RM for me but that RM dont wont work, I have waited for more then 15 days they i called to his supervisor Sagar and informed him he told […]

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Fraud on shaadi.com

Posted on by Consumer Court
Name of Complainant Mahesh
Date of ComplaintApril 29, 2023
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link

Similar case as it has common incident mentioned in “https://consumercomplaintscourt.com/fraud-on-shaadi-com/” by @Priyanka Age. Incidents 1. After approaching victim and starting conversation using whatsapp or other social media, they Deleting their profile from shaadi.com. 2. Pretending that they work as engineer, or Architect, “in my case she pretends to be Doctor of Medicine (MD)” in canada. […]

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Fraud member of shaadi.com

Posted on by Consumer Court
Name of Complainant Payal Chakraborty
Date of ComplaintApril 7, 2023
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I got connected with person his name was rajeev (fake name for sure) we chatted for few days and decided to meet… when i met that person he turned to be a different looking guy …. He sat with me in the restaurant and said my profile pic was different as i was concerned about […]

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Not receiving a refund after being dissatisfied with service even before the service started

Posted on by Consumer Court
Name of Complainant Nagarajan
Date of ComplaintMarch 10, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I registered for the VIP shaadi services in shaadi.com and the contact person was Tanveer (+91-9372771634) and I clearly discussed when I would be available and my criteria for the groom. To be precise, 3 times I went through the validation process over and over again with 3 different teams and 2 of those teams […]

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