Zoomcar

Zoomcar scam

Posted on by Consumer Court
Name of Complainant Devashish Gupta
Date of ComplaintDecember 31, 2018
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Zoomcar authorities have unnecessarily alleged me of damaging their vehicle during my trip time, even though I did not damage the vehicle from anywhere and also have submitted the proof the video of the car I took just in case, the zoomcar I got was parked on the road and i was supposed to drop […]

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Zoomcar has ruined my time

Posted on by Consumer Court
Name of Complainant Harshdeep Sharma
Date of ComplaintDecember 14, 2018
Name(s) of companies complained against
Category of complaint Utilities
Permanent link of complaint Right click to copy link

I booked a zoomcar with fuel. The car was dirty and  parked in a dirty place without fuel tank full as I paid them for. I took the car and with in 2 km car was stopped. I called them and waited for three hours.. others side my family was ready for trip and was […]

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Zoomcar harassing and cheating customers

Posted on by Consumer Court
Name of Complainant Balaji Panda
Date of ComplaintDecember 4, 2018
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Zoom car trip id :JPD6F7ACJ. After several hours of mental harassment, they provided a vehicle promising that they will refund for any extra fuel I would leave the vehicle with while returning. But today one of the supervisor calls me to confirm that their policy does not allow the refund since I have opted for […]

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Zoomcar not refunding the security deposit

Posted on by Consumer Court
Name of Complainant Aditya Priyaranjan Patro
Date of ComplaintDecember 3, 2018
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

I had taken a booking from zoomcar on 25th November. They had taken a security deposit of 3000₹ which upon booking completion their policy said they will return within 3-5 days. Now they’re not returning the money and delaying without any reason. It should have been refunded within 1st dec. It was mentioned in their […]

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False damage charges levied by Zoomcar, Booking ID JPS64V927 on 19 Oct, 2018 (Brezza)

Posted on by Consumer Court
Name of Complainant Deepak
Date of ComplaintOctober 23, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

False damage charges levied by Zoomcar, Booking ID JPS64V927 on 19 Oct, 2018 (Brezza) Reference to Booking ID JPS64V927 on 19 Oct, 2018 (Vehicle – Brezza). Zoomcar have falsely charges INR. 2000 stating some damage. Whereas the vehicle was returned in as is condition (condition same during pick-up and drop-off). Moreover no person from zoomcar […]

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Provided ‘Engine Damaged’ car and Charging Extra Amount

Posted on by Consumer Court
Name of Complainant Subhadip Majumder
Date of ComplaintOctober 4, 2018
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link

I have booked Zoomcar on 27th July 2018 for 28th July 2018. The car engine was not in good condition, during the journey the car got stopped. I called the Zoomcar and lodge complaint. They send a tow vehicle and for that, on my app, they charged 10,000 Rs as vehicle damaged fee. I called […]

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Cheating by Zoomcar

Posted on by Consumer Court
Name of Complainant Chetan Sharma
Date of ComplaintAugust 4, 2018
Name(s) of companies complained against ,
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link

Never they informed me while booking about a cap of 80 km/h on the car. In the website, the app and the mail they sent me, everywhere its 125 km/hr. Only while receiving i find out that it 80 and its very dangerous on highways also. And if its a government order, then it must […]

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Zoomcar Complaint Reg Irrelevant Charges

Posted on by Consumer Court
Name of Complainant Parv Kulshrestha
Date of ComplaintJuly 13, 2018
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Vishal Kulshrestha 12 Jul 2018, 17:25 (16 hours ago) to parva_k, me, parvakulshrestha Hello All, Please go through the below matter to understand how Zoom Car is collecting fraud charges in the name of damage charges from its customer, Really worst service, I will not recommend any one. I have booked zoom car with booking […]

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Zoomcar fault money taking

Posted on by Consumer Court
Name of Complainant Prince M
Date of ComplaintApril 24, 2018
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I booked zoomcar and completed my booking after that while retuning the car their was scratch in my car they said me to fill form while returning i did that they are threatening now to pay 10000 for scratch n saying it as major damage while it is not and saying to pay otherwise they […]

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Zoomcar Complaint: Irrelevant charges by ZoomCar

Posted on by Consumer Court
Name of Complainant Abhishek
Date of ComplaintMarch 6, 2018
Name(s) of companies complained against ,
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had booked the car on rent from Zoomcar, after using the car i had dropped off the car in the same condition. But then too they are asking me to pay ₹1000 as cleaning charges, which i no where reasonable/liable. I tried to reach customer support but there isn’t any response from them. I […]

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