zomato

Zomato Complaint Reg Invalid cancellation charges

Posted on by Consumer Court
Name of Complainant B M Shah
Date of ComplaintOctober 23, 2018
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had a prepaid order from zomato 1603995919 on 19 oct 2018. I was given estimated delivery time of 12:25 pm. At around 12:50 pm i realised there was a miss call from delivery boy pankanj parmar. I called back and requested to deliver my order and he refused. The customer support said he was […]

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Received Bad Quality of Food

Posted on by Consumer Court
Name of Complainant Somnath Nemani
Date of ComplaintOctober 21, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food via zomato on 30th of September,2018 from Bikkgane Biryani in New Delhi. The food I have received was stale and I couldn’t eat it and I have lodged a complaint against it to the customer service executive. Since then, I have been giving a follow up everyday but there is no […]

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Denying from refund

Posted on by Consumer Court
Name of Complainant Neeraj patil
Date of ComplaintOctober 20, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Sir/mam, I placed order on zomato on 16/10/2018 and my address was wrongly entered, i also chat with zomato and talked over call and their executive told me to refund my payment and to place new order.You can also check the call recording. I also tried on every platform of zomato for support but they […]

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Zomato cancelled my order 5 times

Posted on by Consumer Court
Name of Complainant Varun Bhat
Date of ComplaintOctober 19, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

They cancelled my 5 orders and make me waiting for food almost 3 hours They didnt even cancel the order when no delivery guy is available they make me trust on them that they will serve me food surely Zomato cancelled my order 5 times was last modified: October 19th, 2018 by Consumer Court

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Incorrect order received

Posted on by Consumer Court
Name of Complainant pritika jalan
Date of ComplaintOctober 17, 2018
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered vegetarian food as I am pure vegetarian. And today was the auspecious occasion of durga puja asthami. Chicken was delivered instead of broccoli. I unknowingly took a bite. I instantly felt that it is chicken. One thing cant be ignored that I am a pregnant lady and have been continously vomiting after having […]

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Zomato does not have a order cancellation feature and neither provides a chat copy

Posted on by Consumer Court
Name of Complainant Ramcharan Aneladasu
Date of ComplaintOctober 15, 2018
Name(s) of companies complained against ,
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Zomato order:1311941246, this order was delivered late and because of it i was late to my office, when i thought its too late and to cancel the order. They said there is no cancellation option. Further, when i asked them to provide me that chat copy, they said they do not have that feature either. […]

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An order placed through zomato

Posted on by Consumer Court
Name of Complainant Amrita Chattopadhyay
Date of ComplaintOctober 11, 2018
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am Amrita Chatterjee and I am residing at Avishikta 1 . I had placed an order to a resturant called Greedy owl this afternoon at 1:40 pm and the delivery executive was named deepanjan and thereafter it was delayed and when I called the way the man spoke to me was abhorrent and annoying […]

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regarding cancelling of my order by zomato

Posted on by Consumer Court
Name of Complainant havyakasturi
Date of ComplaintOctober 7, 2018
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered veg biryani and coke with order id 1425361837 with phn num 9849899107 I got a meesgaege that order was confirmed but after half n hour it was declined and they are saying order was cancelled im very hunger at that time.i ned to file a case against them regarding cancelling of my […]

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