zomato

Zomato order not delivered

Posted on by Consumer Court
Name of Complainant Roshil Raju
Date of ComplaintNovember 1, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Dear Team, Order No: 1644977078 is not delivered yet. I made this first order from zomato by around 8.50 PM and the same has committed to deliver by 9:31 PM. It is not delivered yet. I am not getting any response from the delivery boy and from the zomato customer care. Please initiate cancellation of […]

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Zomato fraud

Posted on by Consumer Court
Name of Complainant Ankit Gupta
Date of ComplaintOctober 31, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Kindly refund me my amount instead of credits.Zomato itself has admitted of foul and bad food quality.i won’t be accepting anything less than refund in original mode of payment. Now they have blocked my account but they themselves admitted their fault and told me they will unblock it .I am attaching email where Zomato promised […]

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Zomato being extremely irresponsible.

Posted on by Consumer Court
Name of Complainant Jayesh Pariyani
Date of ComplaintOctober 27, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

After 3-4 several bad experiences from zomato, i did contact them 4 times, but now its been 25days not a single phone call or email has come to me. This is the whole story https://www.quora.com/What-is-your-worst-experience-with-Zomato/answer/Jayesh-Pariyani?ch=10&share=8e227a3e&srid=hGqBQ Today also the chat support person is sending the same messages ( i will upload today’s screen shot) Zomato being […]

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Charged more than MRP

Posted on by Consumer Court
Name of Complainant Shivam udasi
Date of ComplaintOctober 27, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Yesterday i buy coke from zomato i pay rs 55 excluding delivery charges and they provide me coke of MRP 40 and give me clearification that extra 15rs. Is gst i have email of it. Charged more than MRP was last modified: October 27th, 2018 by Consumer Court

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Incorrect name on birthday cake and collapsed shape by delivery boy

Posted on by Consumer Court
Name of Complainant Selva kumar
Date of ComplaintOctober 24, 2018
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have ordered cake for my son first birthday from Zomato .  Cake shop written incorrect spelling of my son name. And the delivery guy mishandled the cake . The shape is collapsed. I chat with zomato chat help they credited 300 zomato points as bribe. They deleted my conversation. Could you help out this […]

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Zomato Complaint Reg Invalid cancellation charges

Posted on by Consumer Court
Name of Complainant B M Shah
Date of ComplaintOctober 23, 2018
Name(s) of companies complained against ,
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had a prepaid order from zomato 1603995919 on 19 oct 2018. I was given estimated delivery time of 12:25 pm. At around 12:50 pm i realised there was a miss call from delivery boy pankanj parmar. I called back and requested to deliver my order and he refused. The customer support said he was […]

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Received Bad Quality of Food

Posted on by Consumer Court
Name of Complainant Somnath Nemani
Date of ComplaintOctober 21, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered food via zomato on 30th of September,2018 from Bikkgane Biryani in New Delhi. The food I have received was stale and I couldn’t eat it and I have lodged a complaint against it to the customer service executive. Since then, I have been giving a follow up everyday but there is no […]

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Denying from refund

Posted on by Consumer Court
Name of Complainant Neeraj patil
Date of ComplaintOctober 20, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Sir/mam, I placed order on zomato on 16/10/2018 and my address was wrongly entered, i also chat with zomato and talked over call and their executive told me to refund my payment and to place new order.You can also check the call recording. I also tried on every platform of zomato for support but they […]

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Zomato cancelled my order 5 times

Posted on by Consumer Court
Name of Complainant Varun Bhat
Date of ComplaintOctober 19, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

They cancelled my 5 orders and make me waiting for food almost 3 hours They didnt even cancel the order when no delivery guy is available they make me trust on them that they will serve me food surely Zomato cancelled my order 5 times was last modified: October 19th, 2018 by Consumer Court

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