zomato

Penalty charged without mistake

Posted on by Consumer Court
Name of Complainant Anee
Date of ComplaintNovember 21, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am really tired because they have penalty .we ordered only onces from shambus they delivered twice there mistake still we took the second packet and gave the money to zomato dealer .even though penalty they have given to me Penalty charged without mistake was last modified: November 21st, 2018 by Consumer Court

Read More...

Zomato cancelled order without refund and without 2nd attempt to reach customer when 1st attempt from customer care was a blank call.

Posted on by Consumer Court
Name of Complainant Deepan Banerjee
Date of ComplaintNovember 21, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello, I would like to bring to your attention the ill mannered and schemish functioning of the logistics team of Zomato. Case in point: I had placed an online order from ‘Momo I Am’on 18/11/2018 for a single item amounting to Rs 279. The requested order was pickedup and the delivery executive called me twice […]

Read More...

Zomato cancel order but didn’t refund amount

Posted on by Consumer Court
Name of Complainant Md Sarim Akhtar
Date of ComplaintNovember 17, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today I have ordered in Zomato order number 1186513125 where the request was made to deliver food from a food vendor CFC located in New Town. I have paid the total amount via online but the delivery boy (SAJID HUSSAIN +918145199159) didn’t turn up and deliver the food instead he told that we tried to […]

Read More...

Food quality and chating

Posted on by Consumer Court
Name of Complainant Syed Saleem
Date of ComplaintNovember 14, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order pizza from zomZom and restaurant name tips and toyps Bakery its in saroor nagr Hyderabad They send me roasted pizza the bad smell is coming from it Next mint I complaint to Zomato they dosent brother about it they simply saying give me time to check the quality of food from restaurant they […]

Read More...

Refund has to be given but no one is helping

Posted on by Consumer Court
Name of Complainant Saurabh Kumar Gupta
Date of ComplaintNovember 13, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food and it was in a very terrible condition. I chatted with zomator for like one hour and agent name was Vikas. He could not help me, instead he hung up on when I was asking hm questions. I want to file complaint agaisnt that guy that how can he hung up on […]

Read More...

Delay in Cash back

Posted on by Consumer Court
Name of Complainant Sayani Vamsi Krishna
Date of ComplaintNovember 12, 2018
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have ordered food on Zomato on 8th november with coupon PICK50, for which I will be getting 20% cashback on PayTm when paid through it. My order number is 1559544253. It’s been 4 days, yet I didn’t get any cash back. They have said, it will be credit within 24-48 hours, after 2 days i.e., […]

Read More...

No proper action even with fault on their part

Posted on by Consumer Court
Name of Complainant vivekananda
Date of ComplaintNovember 11, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Ordered food online from Zomato food delivery, received incomplete order, complained to customer service, received no assistance , customer service actively suggests that it will take weeks and months to register a complaint and can’t do anything even after No proper action even with fault on their part was last modified: November 11th, 2018 by […]

Read More...

Payment deducted food not delieverd

Posted on by Consumer Court
Name of Complainant Sanjay
Date of ComplaintNovember 9, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered Pizza from Ovenstory through Zomato on Nov 8th 2018 at 10:55 PM order ID 1001385458. Money i paid but even after 2 hrs when pizza did not get delivered i started calling to Ovenstory number which was in Zomato app but nobody picked up. I tried reaching through customer support chat in Zomato […]

Read More...

Received incorrect order from zomato

Posted on by Consumer Court
Name of Complainant Devansh khanna
Date of ComplaintNovember 8, 2018
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I ordered thali which supose to include shahi panner, dal makhni,pulao , salad ….i received panner lababdar and dal makhni in less quantity. when i asked zomato for help they are keep saying that we are investigating it around 1 hour now and i didn’t get any type of help from zomato costmer care Received […]

Read More...