zomato

Money deducted for gold plan

Posted on by Consumer Court
Name of Complainant Rama chandra das
Date of ComplaintDecember 11, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi ,I am Ramachandra Das, yesterday I order one dish and I paid for that order thru payTm, but then after deducted the money 1200 . I checked and found its deducted for gold plan. First of all I am new customer and I don’t know what it is. It’s auto deducted from payTm. Kindly […]

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Delivered stale food

Posted on by Consumer Court
Name of Complainant Priyanka
Date of ComplaintDecember 11, 2018
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

I was ordered dunkin dounut on 22 Nov 2018 from Zomato app but they delivered stale dounuts then I complain in Zomato support team but every time they told me that they revert soon and they were looking my issue but till date they don’t give any refund and replacement. Please help me out. Delivered […]

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Two issues escalated. Haven’t got a response for either of them. A simple cash back case and a case of wrong order delivered.

Posted on by Consumer Court
Name of Complainant Abhinav Munshi
Date of ComplaintDecember 10, 2018
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Order number – 1676937490 cold coffee from Shambhu’s. I applied a mn40 coupon for 40% cashback. I haven’t received the cashback till date and it has been 5 days since I ordered. When I ask about this to you customer service, their response is, “I can understand, if that happened to me I’d be upset […]

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Fraud of delivery and no solution in chats

Posted on by Consumer Court
Name of Complainant Kavita Verma
Date of ComplaintDecember 9, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

respected sir, as par my order ID :1380700026 i order it at 8:38 first the delivery boy playing going here and there when i called him said coming with in 10 min the its been 1 hr since i order food the delivery boy said no food is there as he never picked up the […]

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Harassment from zomato

Posted on by Consumer Court
Name of Complainant Joiet Joseph
Date of ComplaintDecember 8, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I made an order from zomato which was mackerel fry and a chicken mushroom soap. It was almost 8.55 pm since i had to take some tablet i ordered right away.. i informed zomato that my dish should be fresh since it was a fish.. i received an update from zomato that the instruction has […]

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refund issue

Posted on by Consumer Court
Name of Complainant SARUCHI SHARMA
Date of ComplaintDecember 8, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Re: Zomato: Contact zomato Inbox x Zomato Online Ordering Dec 6, 2018, 8:30 PM (2 days ago) to me Hello, We totally agree that you didn’t have the desired experience last time around with our services and we will make sure such incidents never repeat in future. We hope you give us another chance going […]

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Food quality issue

Posted on by Consumer Court
Name of Complainant Saleem
Date of ComplaintDecember 6, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’ll order through zomato online to aachi kitchen on 3rd December 18 for 1 biryani combo when I received biryani it’s totally waste that time it’s i lock my complaint to zomato chat they told wait few date but more 3days gone but am not receiving any satisfied feedback from zomato I told to refund […]

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Order not delivered and no refund given against the cancel order

Posted on by Consumer Court
Name of Complainant Saurabh Prabhakar
Date of ComplaintDecember 4, 2018
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I had ordered foor through Zomato on 2nd Order no :1570710538, I had ordered from App i had called up twice the delivery guy as he was late for order delivery and he confirmed that he has multiple orders , I was chatting with the customer service executive as the order was taking more than […]

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Cashback not received and Zomato chat support doesn’t respond

Posted on by Consumer Court
Name of Complainant Bhupesh Tiwari
Date of ComplaintNovember 30, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Cashback not received and Zomato chat support doesn’t respond. Please refer to the screenshot attached. This is cheating with customers. Cashback not received and Zomato chat support doesn’t respond was last modified: November 30th, 2018 by Consumer Court

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Order not delivered and money not refunded

Posted on by Consumer Court
Name of Complainant Mohd. Shoaib
Date of ComplaintNovember 30, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered my food from mughlai hutz restaurant Lucknow that was supposed to be delivered at my location Integral University but the order is not delivered and customer helpdesk said your address was wrong but i clearly mentioned integral University i asked for help and a rude diplomatic rejection was returned. Even i received […]

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