zomato

refund issue

Posted on by Consumer Court
Name of Complainant SARUCHI SHARMA
Date of ComplaintDecember 8, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Re: Zomato: Contact zomato Inbox x Zomato Online Ordering Dec 6, 2018, 8:30 PM (2 days ago) to me Hello, We totally agree that you didn’t have the desired experience last time around with our services and we will make sure such incidents never repeat in future. We hope you give us another chance going […]

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Food quality issue

Posted on by Consumer Court
Name of Complainant Saleem
Date of ComplaintDecember 6, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I’ll order through zomato online to aachi kitchen on 3rd December 18 for 1 biryani combo when I received biryani it’s totally waste that time it’s i lock my complaint to zomato chat they told wait few date but more 3days gone but am not receiving any satisfied feedback from zomato I told to refund […]

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Order not delivered and no refund given against the cancel order

Posted on by Consumer Court
Name of Complainant Saurabh Prabhakar
Date of ComplaintDecember 4, 2018
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I had ordered foor through Zomato on 2nd Order no :1570710538, I had ordered from App i had called up twice the delivery guy as he was late for order delivery and he confirmed that he has multiple orders , I was chatting with the customer service executive as the order was taking more than […]

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Cashback not received and Zomato chat support doesn’t respond

Posted on by Consumer Court
Name of Complainant Bhupesh Tiwari
Date of ComplaintNovember 30, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Cashback not received and Zomato chat support doesn’t respond. Please refer to the screenshot attached. This is cheating with customers. Cashback not received and Zomato chat support doesn’t respond was last modified: November 30th, 2018 by Consumer Court

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Order not delivered and money not refunded

Posted on by Consumer Court
Name of Complainant Mohd. Shoaib
Date of ComplaintNovember 30, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered my food from mughlai hutz restaurant Lucknow that was supposed to be delivered at my location Integral University but the order is not delivered and customer helpdesk said your address was wrong but i clearly mentioned integral University i asked for help and a rude diplomatic rejection was returned. Even i received […]

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Penalty charged without mistake

Posted on by Consumer Court
Name of Complainant Anee
Date of ComplaintNovember 21, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I am really tired because they have penalty .we ordered only onces from shambus they delivered twice there mistake still we took the second packet and gave the money to zomato dealer .even though penalty they have given to me Penalty charged without mistake was last modified: November 21st, 2018 by Consumer Court

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Zomato cancelled order without refund and without 2nd attempt to reach customer when 1st attempt from customer care was a blank call.

Posted on by Consumer Court
Name of Complainant Deepan Banerjee
Date of ComplaintNovember 21, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hello, I would like to bring to your attention the ill mannered and schemish functioning of the logistics team of Zomato. Case in point: I had placed an online order from ‘Momo I Am’on 18/11/2018 for a single item amounting to Rs 279. The requested order was pickedup and the delivery executive called me twice […]

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Zomato cancel order but didn’t refund amount

Posted on by Consumer Court
Name of Complainant Md Sarim Akhtar
Date of ComplaintNovember 17, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today I have ordered in Zomato order number 1186513125 where the request was made to deliver food from a food vendor CFC located in New Town. I have paid the total amount via online but the delivery boy (SAJID HUSSAIN +918145199159) didn’t turn up and deliver the food instead he told that we tried to […]

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Food quality and chating

Posted on by Consumer Court
Name of Complainant Syed Saleem
Date of ComplaintNovember 14, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order pizza from zomZom and restaurant name tips and toyps Bakery its in saroor nagr Hyderabad They send me roasted pizza the bad smell is coming from it Next mint I complaint to Zomato they dosent brother about it they simply saying give me time to check the quality of food from restaurant they […]

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