zomato

Rotten food is delivered

Name of Complainant Praveen
Date of ComplaintDecember 27, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered fish biryani through zomato from a restaurant (FISH CHAIN) Bangalore. They delivered me a rotten food. I asked them to take the food back as soon as I opened it. They intentionally delivered the rotten food, because there food smelled so bad that while packing they know it is not edible. Zomato […]

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Request for refund of the order#1667777860

Name of Complainant Bhavani ajg
Date of ComplaintDecember 27, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is to bring to your kind attention that our recent order #1667777860 got rejected without our confirmation. They gave the feedback that the phone is not reachable so we have declined the order. But we didn’t get any call from the concerned delivery person in reverse we have dialed his number and was continuously […]

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My Large Order#1082180543 was partially fulfilled and havent received any update or refund for the same from Zomato

Name of Complainant Sandeep Kumar
Date of ComplaintDecember 26, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My Large Order#1082180543 was partially fulfilled and haven’t received any update or refund for the same from Zomato. In the order 2 Jumbo chicken biryani’s and 3 veg biryani’s were missing. When contacted zomato through chat they mentioned the restaurant is closed and cannot confirm anything and said they will get back to us with […]

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Cashback was not refunded back and they are saying I have not apply promocode

Name of Complainant Sudhanshu Upadhyay
Date of ComplaintDecember 26, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have applied promocode pick50 for Lassi shop on 6 Dec and it was mentioned in promocode that Cashback will be given by paytm in 48 hour but they didn’t provide me I have given complain about this to zomato 10 times initially they said they are trying but now they are saying that I […]

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Money getting deducted twice and order getting placed twice

Name of Complainant Anamika
Date of ComplaintDecember 25, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Today,Dec 25,2018 ,while ordering food from zomato ,the gateway didn’t asked for any otp and straight away money got deducted,therefore I  reordered only to realize later that the first order was also confirmed which was not showing in my orders list.This is ridiculous as when on contacting the customer care they responded that order can […]

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Refund not process and food not delivered

Name of Complainant Anoop Jain
Date of ComplaintDecember 25, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato is yet another time in the headlines for its worst customer care help and worst chat service   I ordered food through Zomato and paid using UPA , however the payment page showed an error message , “Payment Failed ” So i re-ordered it assuming the payment was really failed . Again this time […]

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Zomato to charge penalty

Name of Complainant AMIT sharma
Date of ComplaintDecember 25, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I. Am order a food from Zomato the order is cancelled my restaurant and zamota charge me I penalty what can I do Zomato to charge penalty was last modified: December 25th, 2018 by Consumer Court

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Cheating

Name of Complainant srujana repalli
Date of ComplaintDecember 24, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered some food from zomato and I shared my location and complete address also and the school I mentioned whare I am living is the only school that is there on that road and in my location I saw that the delivery guy came very near to my house but all of a sudden […]

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Zomato stole my money without giving food delivery

Name of Complainant Ajendar Reddy
Date of ComplaintDecember 24, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered chicken biryani in Zomato and waited for 1hr, but I have been informed like your order was canceled as your mobile no was not reachable.But the actual thing is I didn’t receive any calls from Zomato delivery boy as they said.As per my understanding delivery boy deliberately mislead to Zomato team to cancel […]

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Zomato stole my money without giving food delivery

Name of Complainant Ajendar Reddy
Date of ComplaintDecember 24, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered chicken biryani in Zomato and waited for 1hr, but I have been informed like your order was canceled as your mobile no was not reachable.But the actual thing is I didn’t receive any calls from Zomato delivery boy as they said.As per my understanding delivery boy deliberately mislead to Zomato team to cancel […]

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