zomato

Inefficiency of the company

Name of Complainant Devika Bhartia
Date of ComplaintDecember 30, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

yesterday I placed an order for a sandwich from subway but changed my mind. I was unable to find an option to cancel the order so I decided to use the chat support provided by zomato. The only answer I continuously got was that no order has been placed at all let aloan one is […]

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money debited,but zomato decilined the order

Name of Complainant Moumita Banerjee
Date of ComplaintDecember 29, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i have ordered some food from my Zomato app, my order id is-1337462467. i have paid the amount via credit card before delivery,after some moments the deliver boy called me twice,at that time i was in the washroom,so unable to receive the phone,.they have cancelled my order and not agreeing to refund my money…please help.my […]

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Feather in food

Name of Complainant Surya Narayana
Date of ComplaintDecember 28, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food from Zomato on 28th Dec 2018 I got feather in it and as I escalated complaint to the customer care they are replying in a harsh manner and they called me and talking rubbish i said Feather in food was last modified: December 28th, 2018 by Consumer Court

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Feather in food

Name of Complainant Surya Narayana
Date of ComplaintDecember 28, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food from Zomato on 28th Dec 2018 I got feather in it and as I escalated complaint to the customer care they are replying in a harsh manner and they called me and talking rubbish i said Feather in food was last modified: December 28th, 2018 by Consumer Court

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Zomoto Gold Membership

Name of Complainant V Thirunilavan
Date of ComplaintDecember 28, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 28th December 2018 I paid for my Zomoto Gold Membership and the amount got debited (840) after using the promo code GOLD2019 30% off only for this day but the membership and the unlocking of certain privileges haven’t been given to me..so i tried reaching them through the chat option but there wasn’t any […]

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Rotten food is delivered

Name of Complainant Praveen
Date of ComplaintDecember 27, 2018
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered fish biryani through zomato from a restaurant (FISH CHAIN) Bangalore. They delivered me a rotten food. I asked them to take the food back as soon as I opened it. They intentionally delivered the rotten food, because there food smelled so bad that while packing they know it is not edible. Zomato […]

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Request for refund of the order#1667777860

Name of Complainant Bhavani ajg
Date of ComplaintDecember 27, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is to bring to your kind attention that our recent order #1667777860 got rejected without our confirmation. They gave the feedback that the phone is not reachable so we have declined the order. But we didn’t get any call from the concerned delivery person in reverse we have dialed his number and was continuously […]

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My Large Order#1082180543 was partially fulfilled and havent received any update or refund for the same from Zomato

Name of Complainant Sandeep Kumar
Date of ComplaintDecember 26, 2018
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My Large Order#1082180543 was partially fulfilled and haven’t received any update or refund for the same from Zomato. In the order 2 Jumbo chicken biryani’s and 3 veg biryani’s were missing. When contacted zomato through chat they mentioned the restaurant is closed and cannot confirm anything and said they will get back to us with […]

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Cashback was not refunded back and they are saying I have not apply promocode

Name of Complainant Sudhanshu Upadhyay
Date of ComplaintDecember 26, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

I have applied promocode pick50 for Lassi shop on 6 Dec and it was mentioned in promocode that Cashback will be given by paytm in 48 hour but they didn’t provide me I have given complain about this to zomato 10 times initially they said they are trying but now they are saying that I […]

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Money getting deducted twice and order getting placed twice

Name of Complainant Anamika
Date of ComplaintDecember 25, 2018
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Today,Dec 25,2018 ,while ordering food from zomato ,the gateway didn’t asked for any otp and straight away money got deducted,therefore I  reordered only to realize later that the first order was also confirmed which was not showing in my orders list.This is ridiculous as when on contacting the customer care they responded that order can […]

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