zomato

Zomato Complaint: Order not received after 8 hours nor the refund received

Posted on by Consumer Court
Name of Complainant Samarjit Singh
Date of ComplaintMay 18, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

After 8 hours of ordering food in zomato i did not receive the order, the customer service is not responding and this is not the first time it is happening. They are not even processing the refund. Zomato Complaint: Order not received after 8 hours nor the refund received was last modified: May 18th, 2019 […]

Read More...

Zomato Delivery

Posted on by Consumer Court
Name of Complainant Bharat Bhushan Goyal
Date of ComplaintMay 18, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Zomato delivered my order at a wrong address inspite of correct address mentioned by me in their app. And charged my card for the same. The reason given by them was because their system picked up a wrong location (approx 3 Kms away). Then they cancelled my order and delivered it back to the restaurant […]

Read More...

order Rejected by Zomato

Posted on by Consumer Court
Name of Complainant Bryan
Date of ComplaintMay 17, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hello Team, Its disgusting why my order has rejected even I mentioned my alternate number. If Delivery boy have issue he can call on this number but when i Checked with Sethi snacks corner they said I forget to give the number to delivery boy. Its not my fault and also  I have recording as […]

Read More...

Zomato Complaint: Account Blocked for online ordering

Posted on by Consumer Court
Name of Complainant Priyasha Gogia
Date of ComplaintMay 16, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

my zomato account has been disable for online ordering. i keep getting error msg as suspicious activity detected, hence disabled. the suspicious activity being that i complained about the wrong items that were delivered to me. obviously i wasn’t going to just sit shut and not complain. that’s ok, i’ll use swiggy, they offer better […]

Read More...

Regarding refund issue (Order number- #1107374986)

Posted on by Consumer Court
Name of Complainant Abhishek kumar
Date of ComplaintMay 16, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered two noodles from alagappa Chettinadu restaurant yesterday.But one of their Zomato executive called me saying that the noodles wasn’t available, if he could deliver rice instead, but wasn’t ready to accept it, so I cancelled the order. But Zomato charged me penalty of Rs 511 for the food I didn’t Order.No one from […]

Read More...

Non delivery – Zomato – Refund

Posted on by Consumer Court
Name of Complainant I Singh
Date of ComplaintMay 15, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had placed an order yesterday. The entire value of the order for Rs. 1021 was paid in advance. The delivery boy never called me. I have phone call logs to prove this. I got a call from a Mumbai number, I could not answer the same, since I was in the washroom. I did […]

Read More...

Money not refunded

Posted on by Consumer Court
Name of Complainant Rishi kumar
Date of ComplaintMay 15, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food from zomato .but they don’t deliver at my location and also not refund my money.i mail to them to refund my money but they said that it is our policy that if a order gets cancelled you have to fine a penlty pf the amount of food ordered. They cancelled my order […]

Read More...

Zomato Complaint: Non delivery of food and money being charged

Posted on by Consumer Court
Name of Complainant Amit Agarwal
Date of ComplaintMay 14, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

online ordered at zomato on 14th may evening paid online Rs 160 order gt cancelled by mistake .. immediately realizing we ordered back but cheat zomato refuses to deliver and forfeits our whole amount .. all this happened in 2 minutes time . zomato order number 12062074779 . Zomato Complaint: Non delivery of food and […]

Read More...

Zomato Complaint Regarding non veg food instead of veg

Posted on by Consumer Court
Name of Complainant Nilesh meena
Date of ComplaintMay 14, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had ordered 2 veg burgers on 14 May 2019 at 6:26 pm from SBFC Food Funda from Zomato. The address of the restaurant is as: 16/1, Sir Syed Ahmed Road,Entally, Kolkata, West Bengal. The order number from zomato is: 1330623770 The restaurant sent me Non vegetarian burgers. I,being a pure vegetarian had eaten that […]

Read More...

regarding Zomato poor services and false updates

Posted on by Consumer Court
Name of Complainant Abhishek Kumar
Date of ComplaintMay 14, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food from Zomato app (order number- 1168957654) at 2:05 PM and made payment through netbanking. I waited for approx One hour and when contacted Zomato support they informed that the food will be delivered in next 20-22 minutes. Later on when I called the delivery guy , he informed that the restaurant is […]

Read More...