zomato

Zomato Cancellation order

Posted on by Consumer Court
Name of Complainant Ankur Gupta
Date of ComplaintMay 19, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I am very old customer of Zomato but recently i m not feelin proud to be one of loyal customer. Zomato online food order app doesn’t provide you option to cancel the order atleast within one minute of placing order. Order could be placed by  mistake also. In my case, i i wanted to check […]

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Zomato Complaint: Food not delivered and didn’t return the money

Posted on by Consumer Court
Name of Complainant Rishabh Tripathi
Date of ComplaintMay 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have order the food from Zomato after 20 minute they called me that the delivery guy has got an accident and he passed away and in app they mention that your order has been cancelled due to wrong address so they unable to return my money and I talk them on chat and took […]

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Zomato Cancellation Penalty for Nothing

Posted on by Consumer Court
Name of Complainant Taranpreet Kaur
Date of ComplaintMay 19, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a roll from roll express. On my screen It was clearly written that restaurant hasn’t confirm your order yet and before the restaurant could confirm it, within a minute of ordering I cancelled the order. They have charged me 100% amount of the order saying that the restaurant has start preparing for it. […]

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Zomato took money and neither deliver nor refunded back my money.

Posted on by Consumer Court
Name of Complainant Shiveeka
Date of ComplaintMay 18, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Zomato took my money. They said that their agent will deliver the money and it nevertheless happened. I told these folks that I want my refund if I don’t get my order. To this they replied that they won’t refund my order too. Zomato is fraud and I feel helpless and harassed by them. They […]

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Zomato Complaint: Not getting the refund.

Posted on by Consumer Court
Name of Complainant Himanshi
Date of ComplaintMay 18, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

We ordered food from zomato app. While the delivery of food they tried to call but the call didn’t connected. So they cancelled our delivery and refused to give the refund. Whenever we order the food, the calls connects every time. So it wasn’t our mistake that the phone didn’t connected and we have the […]

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Zomato Complaint: Order not received after 8 hours nor the refund received

Posted on by Consumer Court
Name of Complainant Samarjit Singh
Date of ComplaintMay 18, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

After 8 hours of ordering food in zomato i did not receive the order, the customer service is not responding and this is not the first time it is happening. They are not even processing the refund. Zomato Complaint: Order not received after 8 hours nor the refund received was last modified: May 18th, 2019 […]

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Zomato Delivery

Posted on by Consumer Court
Name of Complainant Bharat Bhushan Goyal
Date of ComplaintMay 18, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Zomato delivered my order at a wrong address inspite of correct address mentioned by me in their app. And charged my card for the same. The reason given by them was because their system picked up a wrong location (approx 3 Kms away). Then they cancelled my order and delivered it back to the restaurant […]

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order Rejected by Zomato

Posted on by Consumer Court
Name of Complainant Bryan
Date of ComplaintMay 17, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Hello Team, Its disgusting why my order has rejected even I mentioned my alternate number. If Delivery boy have issue he can call on this number but when i Checked with Sethi snacks corner they said I forget to give the number to delivery boy. Its not my fault and also  I have recording as […]

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Zomato Complaint: Account Blocked for online ordering

Posted on by Consumer Court
Name of Complainant Priyasha Gogia
Date of ComplaintMay 16, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

my zomato account has been disable for online ordering. i keep getting error msg as suspicious activity detected, hence disabled. the suspicious activity being that i complained about the wrong items that were delivered to me. obviously i wasn’t going to just sit shut and not complain. that’s ok, i’ll use swiggy, they offer better […]

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Regarding refund issue (Order number- #1107374986)

Posted on by Consumer Court
Name of Complainant Abhishek kumar
Date of ComplaintMay 16, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered two noodles from alagappa Chettinadu restaurant yesterday.But one of their Zomato executive called me saying that the noodles wasn’t available, if he could deliver rice instead, but wasn’t ready to accept it, so I cancelled the order. But Zomato charged me penalty of Rs 511 for the food I didn’t Order.No one from […]

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