zomato

Regarding my Zomato order

Posted on by Consumer Court
Name of Complainant Jai tiwari
Date of ComplaintJune 17, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I have ordered from zomato on 17 th june 2019 and they just cancelled my ordered due to location issues and didn’t refunded single penny of it as it was paid online yhroigh my account. It is a very shameful thing to not deliver DTD order and taking the customers money wiyhout any reason. Regarding […]

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Zomato-rejecting to deliver missed order.

Posted on by Consumer Court
Name of Complainant Sajith P Shetty
Date of ComplaintJune 17, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Zomato order number-1005118058. Date-17-jun-2019. I ordered a combo meal worth 200 which includes panneer curry, 2 chapati and protein shake. Restaurant missed protein shake in the order. Zomato is insisting me to order something else mandatorily so that they will send me missed item with that.So for this I have to order min.100 plus delivery […]

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Not getting my money back from Zomato.

Posted on by Consumer Court
Name of Complainant Sachin Singh
Date of ComplaintJune 17, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I had placed a order on June 15th at 03:21Am. After placing the order i waited,but didn’t get any food from ZOMATO. In the morning,i tried to speakup with resturant,but they hasn’t pick my call.I tried to talk with ZOMATO Delivery support chat. They checked my problem and said that the restaurant hasn’t accepted my […]

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Food not delivered by zomato

Posted on by Consumer Court
Name of Complainant Shubham
Date of ComplaintJune 16, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

It has been 2 hours and the food is not yet delivered. when i called the valet ( pritam) , he said i am calling on a wrong number. after few minutes, he called back and said he dosent have a bike to deliver the food. i am hungry and not even my money has […]

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Zomato Cancellation Refund

Posted on by Consumer Court
Name of Complainant Devanshi
Date of ComplaintJune 16, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

It’s against the zomato’s policy that states that once you’ve order the food, either deliberately or mistakenly, and you immediately ask for it’s cancellation, you won’t be refunded the amount which is being charged. Basically they charge you for accidentally ordering something and then requesting to cancel it. When I ordered the food, to cancel […]

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Cheat service, rude behaviour & unprofessional tone from Zomato delivery boy

Posted on by Consumer Court
Name of Complainant Sudip Hati
Date of ComplaintJune 16, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have made an order. He does not how to speak. You don’t give any training to them. It’s 2nd time happening with me. You trained them to use “tu, bhai- in Hindi” nice way to loot the customers. I have already made the payment also. You have trained them like this to misbehave with […]

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Zomato Refund related issue

Posted on by Consumer Court
Name of Complainant Sourav Shaw
Date of ComplaintJune 16, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is how Zomato steals money! First they cancelled the prepaid order without my consent, then sent the delivery boy and forced me to pay again (cash) by saying that the amount will be refunded to my account as the order is cancelled by zomato. When I tried explaining Zomato what had happened they refused […]

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Zomato cancels my order on there own and now saying no to refund my money back

Posted on by Consumer Court
Name of Complainant Sonali Kataria
Date of ComplaintJune 15, 2019
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

This morning I have placed an order on Zomato. The outlet has successfully accepted the order. After few minutes there delivery boy calls me back sating that I can not deliver to your place because its far away.  I told him fine no worries refund back my money he said for that i need to […]

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Zomato Not refunding either money or my order

Posted on by Consumer Court
Name of Complainant Akash saini
Date of ComplaintJune 15, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Respected sir/madem I have ordered my food on zomato and due to techinical problem in my mobile network my ph could not connect when delivery boy called me. And my order declined and a msg shownn to me on the zomato app that “you will not get refund as the shop keeper prepared your food”. […]

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Not refunding either money or my order

Posted on by Consumer Court
Name of Complainant Akash saini
Date of ComplaintJune 15, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Respected sir/madem I have ordered my food on zomato and due to techinical problem in my mobile network my ph could not connect when delivery boy called me. And my order declined and a msg shownn to me on the zomato app that “you will not get refund as the shop keeper prepared your food”. […]

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