zomato

Cheat service, rude behaviour & unprofessional tone from Zomato delivery boy

Posted on by Consumer Court
Name of Complainant Sudip Hati
Date of ComplaintJune 16, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have made an order. He does not how to speak. You don’t give any training to them. It’s 2nd time happening with me. You trained them to use “tu, bhai- in Hindi” nice way to loot the customers. I have already made the payment also. You have trained them like this to misbehave with […]

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Zomato Refund related issue

Posted on by Consumer Court
Name of Complainant Sourav Shaw
Date of ComplaintJune 16, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

This is how Zomato steals money! First they cancelled the prepaid order without my consent, then sent the delivery boy and forced me to pay again (cash) by saying that the amount will be refunded to my account as the order is cancelled by zomato. When I tried explaining Zomato what had happened they refused […]

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Zomato cancels my order on there own and now saying no to refund my money back

Posted on by Consumer Court
Name of Complainant Sonali Kataria
Date of ComplaintJune 15, 2019
Name(s) of companies complained against
Category of complaint Corruption
Permanent link of complaint Right click to copy link

This morning I have placed an order on Zomato. The outlet has successfully accepted the order. After few minutes there delivery boy calls me back sating that I can not deliver to your place because its far away.  I told him fine no worries refund back my money he said for that i need to […]

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Zomato Not refunding either money or my order

Posted on by Consumer Court
Name of Complainant Akash saini
Date of ComplaintJune 15, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Respected sir/madem I have ordered my food on zomato and due to techinical problem in my mobile network my ph could not connect when delivery boy called me. And my order declined and a msg shownn to me on the zomato app that “you will not get refund as the shop keeper prepared your food”. […]

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Not refunding either money or my order

Posted on by Consumer Court
Name of Complainant Akash saini
Date of ComplaintJune 15, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link

Respected sir/madem I have ordered my food on zomato and due to techinical problem in my mobile network my ph could not connect when delivery boy called me. And my order declined and a msg shownn to me on the zomato app that “you will not get refund as the shop keeper prepared your food”. […]

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Zomato and restaurant cheating

Posted on by Consumer Court
Name of Complainant Hitesh Singla
Date of ComplaintJune 14, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Order food and 9:13 pm , the ordered is still not delivered at 10:17 pm , with delivery time promised of 45 minutes. Restaurant is saying the rider form Zomato has not arrived and Zomato app say it restaurant would deliver . Both have charged me on placement of order . now Zomato customer care […]

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Wrong item received from zomato

Posted on by Consumer Court
Name of Complainant Nanda kishore Sangamreddy
Date of ComplaintJune 14, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered special chicken biryani from Beats and Roots restaurant located at hi tech city througu zomato but i received normal chicken biryani. Restaurant gives 4 packets one comprises of onions (if we add instruction),one comprised of biryani rice, one raita, one comprises of fried chicken peices exclusively for special chciken biryani only. They […]

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Staring at girls

Posted on by Consumer Court
Name of Complainant Rahul jain
Date of ComplaintJune 12, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Good evening mam/sir There is an hotel near my shop Happyness and your zomato employee stand in front of my house and stare at girls which create an unstable environment in my locality i req u take take strict action aginst them Staring at girls was last modified: June 12th, 2019 by Consumer Court

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Improper customer service of zomato

Posted on by Consumer Court
Name of Complainant Shardul Chimote
Date of ComplaintJune 10, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Zomato does not have customer care number We cannot Compain any issues regarding order The only option is of chat where they revert after a long time. During this time, we do not get food and have to stay hungry. Improper customer service of zomato was last modified: June 10th, 2019 by Consumer Court

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