zomato

False cancellation charges

Name of Complainant Eknoor Singh
Date of ComplaintJuly 1, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a pizza from New York Pizzerian the restuarant worker called me and said me to order from the nearest restuarant and said me to cancel this one so when i agreed with him we set up to cancel the order after i ordered from the other restuarant i found that in my total […]

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zomato order #1929541799 not delivered but payment collected

Name of Complainant Sujan
Date of ComplaintJune 30, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Order #1929541799 is being shown as delivered but I didn’t receive the order but payment was done online. I called up the rider ph : 63016 97075, Arshad but his mobile was switched off. I contacted your customer care but got no help, they told the rider has switched off his mobile (attaching the conversation […]

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We have ordered chicken rostef, navaratna korma, fried rice, nan but when zomato delivery food we found nabaratna korma andchicken roasted item are missing

Name of Complainant Himanshu
Date of ComplaintJune 30, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We have ordered chicken rosted, navaratna korma, fried rice, nan but when zomato delivery food we found nabaratna korma andchicken roasted item are missing, what’s a service We have ordered chicken rostef, navaratna korma, fried rice, nan but when zomato delivery food we found nabaratna korma andchicken roasted item are missing was last modified: June […]

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I ordered food at 10:31 on June 29 but the food wasn’t delivered on time… I was asked from delivery guy whether the payment was done and I said yes after that he didn’t receive my call..no help from zomato

Name of Complainant Harsimranjeet Singh
Date of ComplaintJune 29, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

At 10:31 pm I ordered my food from Subway using ZOMATO.. the time for delivery was 30 min, after 30 min I called the guy and asked him where is he since his location was very far from restaurant.he told his gps is not working but he is at the restaurant and also he asked […]

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Zomato eaten my money

Name of Complainant Payel saha
Date of ComplaintJune 29, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

Order ids 1547017799 & 1172912678 i placed order two times, paid in advance, person did not put good effort to deliver it, did not contact, cancelled the order, charged me full amount and went back with food. I am sure if it was not paid in advance they would try to deliver it but since […]

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Unreasonable cancellation charges by Zomato

Name of Complainant Manisha Arora
Date of ComplaintJune 29, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I cancelled my order on zomato they didn’t inform me of the cancelation changes and are charging me for the same. If I did not have the food why would I pay cancelation charges Unreasonable cancellation charges by Zomato was last modified: June 29th, 2019 by Consumer Court

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Wrong order sent by zomato and not refunding the amount

Name of Complainant Moiz Dhuliawala
Date of ComplaintJune 28, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Hello, I’ve ordered food from this outlet called monster pizza on 21st June, but I received wrong order I’ve ordered for chicken cheese garlic bread but I received plain cheese garlic bread (which is less amount then what I ordered) and that to without a Invoice which I asked for from the restaurant delivery executive […]

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Fraud

Name of Complainant Rishabh Jain
Date of ComplaintJune 28, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I ordered 2pcs mirchibada and 100 gms jalebi from zomato but they send 1 pc of mirchibada and jalebi was also very old 2-3 daya and very cold wasted totally i tell zomato to give refund but they clearly denied… please help me in giving refund Fraud was last modified: June 28th, 2019 by Consumer […]

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Regarding refund amount of an order from Zomato

Name of Complainant Sneha Yadav
Date of ComplaintJune 27, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have  ordered paneer lababdar from zomato order id-1724333432 and by mistake the order got cancelled after that they said they will charge penalty equal to the amount of order.. and i have already made the payment… then i gave a call to owner of the restaurant that he hasn’t started preparing and zomato mail […]

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Zomato Order was not delivered

Name of Complainant Praveen Sharma
Date of ComplaintJune 27, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I order food for me and my family from Zomato app at 21:27 Hrs. The confirmation for the reciept of order was provided to me by the app too. I had made a payment of nine hundred and change through interested banking too. After paying for the order I tried to call the restaurant, but […]

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