zomato

Cancellation Issue – Zomato

Posted on by Consumer Court
Name of Complainant Lizann Pereira
Date of ComplaintJune 24, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered food through zomato . I received a call from the restaurant saying that the ingredients are not available . So cancel the order . I cancelled the order . Now I receive an email from zomato saying the order placed by you will be charged the cancellation fee equal to the amount of […]

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zomato charges 100% cancellation charge & cancelled my order without my permission

Posted on by Consumer Court
Name of Complainant abhishek rai
Date of ComplaintJune 22, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have placed order of 935 & it picked my home address, but while placing it was shoing my office address which was correct.I ask them to cancel this, then i received call from zomato agent(GAURAV).He told me i will not get my refund then i asked him to deliver my order & don’t cancel […]

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Amount deduction without order confirmation

Posted on by Consumer Court
Name of Complainant Sonal Khanna Wadhawan
Date of ComplaintJune 22, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I was placing an order for a cake on 22nd june 2019 using Zomato app but the order placement was not successful but the amount of 435 rupees got deducted from my account.. I received no message regarding this order and tried calling Zomato Customer Care but all in vain because no one picked the […]

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Money not refunded by Zomato against cancelled order.

Posted on by Consumer Court
Name of Complainant Kartik Singh
Date of ComplaintJune 22, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I placed an order on 31/5/2019 through Zomato and due to some reasons the order got cancelled and it has been more than 20 days my payment has not been refunded to me. And moreover, I even mailed to them regarding this issue, to which their response was that we will get in touch with […]

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wrong items delivered

Posted on by Consumer Court
Name of Complainant Meghana
Date of ComplaintJune 22, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered chicken biryani, but I received only Rice with Masala, I conveyed the same with Zomato.. But they are not refunding my mount back wrong items delivered was last modified: June 22nd, 2019 by Consumer Court

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Zomato food not delivered due to their logistics issue and they are not returning money for the same order as well

Posted on by Consumer Court
Name of Complainant Shweta
Date of ComplaintJune 22, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Few weeks back, i had ordered pizza from zomato and it didn’t get deliver due to my area my coming under the delivery area as per delivery policy. At the first place they accepted order and while delivering delivery guy called customer care regarding this and returned. We never got a single call from customer […]

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Cancellation Charge is Unacceptable

Posted on by Consumer Court
Name of Complainant Ellife kumar
Date of ComplaintJune 21, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I Visited a Restaurant with Zomato Tieup. I placed the order but forgot to use Coupons so I cancelled that order. I made a New order then when the Package was Ready, I Directly Self picked from the Zomato Agent. But Now when I try to Place Another order, They are Adding Cancellation Charge Way […]

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My order has not been delivered by Zomato

Posted on by Consumer Court
Name of Complainant Akash saini
Date of ComplaintJune 21, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered my food from zomato due tk techjnal problem they could not contact me when i call to the reasaurant and some how arrange the no of delivery boy he said ur order has been cancelled. And you will not get refund. Either they have to refund my money or they have to […]

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Regarding Order from Zomato not delivered but my money is deducted

Posted on by Consumer Court
Name of Complainant Nisha
Date of ComplaintJune 20, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

My order I’d is —-#1277044912 Order date — 16 June at 11:15 a.m Place :- Mohali I ordered from Baker lounge. Then the Baker lounge said that the cake is not available and he can’t cancel the order because his server is not working, Zomato boy called me and said  to cancel the order. I […]

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Zomato Refund related issue Serious

Posted on by Consumer Court
Name of Complainant Shikhar Pratap
Date of ComplaintJune 20, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I order through zomato and received different order. I complained about this and zomato promised a refund but never got even after 10 days. Now they blocked my account. Zomato Refund related issue Serious was last modified: June 20th, 2019 by Consumer Court

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