zomato

Wrong cancellation charge by Zomato

Posted on by Consumer Court
Name of Complainant roshni Mohapatra
Date of ComplaintJuly 5, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Zomato is charging cancellation charges of Rs 167 , how ever I ve well conversed with the manager. It’s a mistake on online app but not ours. Remove the cancellation charge, Post which I will use ur service. Wrong cancellation charge by Zomato was last modified: July 5th, 2019 by Consumer Court

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No proper quality of food and no response from customer support team.

Posted on by Consumer Court
Name of Complainant Bhavin Lodaya
Date of ComplaintJuly 5, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food from Zomato. Where i ordered Idli sambar where idli came completely dipped inside sambhar hence the idli got completely soggy was not even tasting good. On which i reached out to customer support chat of zomato on which first my chat was closed as i was not online for 10min whereas i […]

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Fraud action by ZOMATO

Posted on by Consumer Court
Name of Complainant Prince
Date of ComplaintJuly 5, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I had ordered food from ZOMATO and paid money online. But they didn’t  deliver my order and marked delivered. When I tried to reach restraunt they are not receiving my call.. zomato delivery boy is also not receiving my call. When I ask for a help in ZOMATO support they also not replying from last […]

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Refund

Posted on by Consumer Court
Name of Complainant Deepa Dalwani
Date of ComplaintJuly 2, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I have not got my refund from last one year. There are more then 7 orders for which i have not got refund. Everytime they are saying it will be processed in a week from last 6 months. My total amount to be refunded is more than 1000Rs. ALso there is no customer care whom […]

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Unscrupulous business practice by Zomato

Posted on by Consumer Court
Name of Complainant Motasim Najeeb
Date of ComplaintJuly 2, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I would like to lodge a complaint against Zomato. I ordered food through their service and waited more than an hour for the food to be delivered. Finally I called the restaurant from which the food was ordered and they said the delivery boy already picked it up and left. Zomato did not provide the contact information […]

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Refund

Posted on by Consumer Court
Name of Complainant Ramandeep singh
Date of ComplaintJuly 2, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have ordered from zomato on 20th June 1273551873, no there rider come near my home and i was calling him to connect but he was not responding to me and on same time i was chatting with zomato care for the same they were saying that you will get your order in 2 mins […]

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False cancellation charges

Posted on by Consumer Court
Name of Complainant Eknoor Singh
Date of ComplaintJuly 1, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a pizza from New York Pizzerian the restuarant worker called me and said me to order from the nearest restuarant and said me to cancel this one so when i agreed with him we set up to cancel the order after i ordered from the other restuarant i found that in my total […]

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zomato order #1929541799 not delivered but payment collected

Posted on by Consumer Court
Name of Complainant Sujan
Date of ComplaintJune 30, 2019
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

Order #1929541799 is being shown as delivered but I didn’t receive the order but payment was done online. I called up the rider ph : 63016 97075, Arshad but his mobile was switched off. I contacted your customer care but got no help, they told the rider has switched off his mobile (attaching the conversation […]

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We have ordered chicken rostef, navaratna korma, fried rice, nan but when zomato delivery food we found nabaratna korma andchicken roasted item are missing

Posted on by Consumer Court
Name of Complainant Himanshu
Date of ComplaintJune 30, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

We have ordered chicken rosted, navaratna korma, fried rice, nan but when zomato delivery food we found nabaratna korma andchicken roasted item are missing, what’s a service We have ordered chicken rostef, navaratna korma, fried rice, nan but when zomato delivery food we found nabaratna korma andchicken roasted item are missing was last modified: June […]

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