zomato

Due to technical issue Zomato refuse to send the food towards me and charged me whole money

Posted on by Consumer Court
Name of Complainant Kaustubh Uikey
Date of ComplaintJuly 31, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Today’s morning I ordered food from app name ZOMATO I paid online. The address was correct but due to technical issue the pin location changed to somewhere else. Due to which they refuse to send me the order. As I saw that the pin location is incorrect I called the delivery boy to inform him […]

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ZOMATO RIDER CHEATED ME

Posted on by Consumer Court
Name of Complainant Salil Saxena
Date of ComplaintJuly 30, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

My self salil saxena.. I  ordered chapp 29july2019. my order was 1492155056. When the rider came to my home, my delivery packet was stained with green chutney and munise.my packet  looked like so dirty and seems to be eaten by someone.. my ordered was cancelled but he force me to take the order…He has no […]

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Zomato Unprofessional Behavior

Posted on by Consumer Court
Name of Complainant Richa
Date of ComplaintJuly 30, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I ordered a cake from them on 12th July for Navi Mumbai location selecting a cake shop from the same locality. Due to their system glitch the order was routed to some other shop from a different locality, who upfrontly denied delivering to Navi Mumbai. I spoke to the customer care about it and they […]

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Zomato ticket ID is 863923

Posted on by Consumer Court
Name of Complainant Puneet Agrawal
Date of ComplaintJuly 29, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Hi, Non delivery of order 1422928361 As shown below is the summary of bill which i order on friday night 19/07/2019 from zomato, fassos was the vendor. After accepting the order Fassos guy called me from this number +918309848475. He said “we closed now so cant deliver the order and you will get your refund.” […]

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Zomato Customer case service.

Posted on by Consumer Court
Name of Complainant Mohit Jangid
Date of ComplaintJuly 29, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Order No. 1283907624 The order delivered by the persons is missing food items. When I contact on zomato app support, their automatic response system says that zomato team will not be able to make any adjustments in this case. When I contact zomato over email, they say that restaurant delivered the full order.     […]

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By Zomato — cheating & loot of money without delivering Food Item

Posted on by Consumer Court
Name of Complainant Abhilasha Sharma
Date of ComplaintJuly 29, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

On 10.11.2018 over zomato under order id: ztd183c4a2e3ceac90b6, i have ordered some food items having cost of rs.337.80/-. But this item was never delivered to me and when contacted the zomato people they shows reluctant behavior and informed about cancellation of my order due to not able to contact me over phone because of poor […]

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Zomato Amount deducted from my account

Posted on by Consumer Court
Name of Complainant Neetu
Date of ComplaintJuly 29, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Sir I cancelled my order of Rs 630. But zomato deducted an amount from my account. The food preparation has not been started by restaurant. I first called the restaurant than cancelled my order. Their agent called me and said that amount will be credited in zomato credits. But it was not credited. Now they […]

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Zomato Complaint Regarding delivery and refund

Posted on by Consumer Court
Name of Complainant JILAKARA LOKESH
Date of ComplaintJuly 28, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

On 27th July 2019 I placed three order  on Zomato app different restaurants but the delivery boys said that they are cancelling the order because of long distance and at night 2:00am on 28th July 2019 I get the email saying that they have delivered the order Here are the order number My  first order […]

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Money taken by Zomato but no food delivered

Posted on by Consumer Court
Name of Complainant Nikhil upreti
Date of ComplaintJuly 27, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Hey I have ordered food and paid for that too but they have not given me my food please help me with this Money taken by Zomato but no food delivered was last modified: July 27th, 2019 by Consumer Court

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Incorrect Order delivery from ZOMATO

Posted on by Consumer Court
Name of Complainant MD Aazif
Date of ComplaintJuly 27, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

I had a very good experience with Zomato and never ever received any such complaints but since last couple of delivery it was pathetic /bad & not acceptable at all.   On 25 july, I ordered chicken biryani from Kolkata Biryani house in Delhi via Zomato… I received mutton biryani instead of chicken biryani… The […]

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