Zomato Unprofessional Behavior

Name of Complainant Richa
Date of ComplaintJuly 30, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link
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Text of Complaint by Richa:

I ordered a cake from them on 12th July for Navi Mumbai location selecting a cake shop from the same locality. Due to their system glitch the order was routed to some other shop from a different locality, who upfrontly denied delivering to Navi Mumbai. I spoke to the customer care about it and they promised that the amount would be credited back as it was some error. Its almost past half month that I am following up with them and they are very clever in giving jazz in every other mail that they write to me. I would want my money 330 rupees credited to me asap.

Image Uploaded by Richa:

Zomato Unprofessional Behavior

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