zomato

Promised credit on 3rd October still waiting

Posted on by Consumer Court
Name of Complainant Khushwant Yadav
Date of ComplaintOctober 19, 2019
Name(s) of companies complained against
Category of complaint Health & Beauty
Permanent link of complaint Right click to copy link

My order was cancelled by ZOMATO after 50minutes..I contacted them and they promised me 185+46credit on 3rd October…nd the credit is still under process. I contact them daily and the agents ask me to wait for 24-48hours. It’s been 16days, they’re not responding to my emails as well. Promised credit on 3rd October still waiting […]

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Issue with below Orders: order 32449522 – order 32457774 by zomato

Posted on by Consumer Court
Name of Complainant Subbarao KEN
Date of ComplaintOctober 19, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have very bad experience on Oct 9th , the order number is 1999937346 and 1765147775 both time ordered the food at night 10pm and 11PM, when my first order never move status from food prepared after 1 hour status is it got delivered . i contacted customer care and refunded money. they told order […]

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Item not delivered nor amount refunded from zomato

Posted on by Consumer Court
Name of Complainant Aziz
Date of ComplaintOctober 17, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered cashewnut chicken curry from zomato on 13.10.19 for rs 187 through zomato app and paid online from guntur, andhra pradesh. Ordered item was declined delivery saying wrong address and order cancelled by zomato. I was not given the order nor i was given a refund. I was staying at the same address […]

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Very unhygienic and improper food packaging by Zomato.

Posted on by Consumer Court
Name of Complainant Abhisek
Date of ComplaintOctober 15, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Despite my message, the order arrived with a lousy packing. No containers were provided. Everything was packed in small packets. One of the packets, it seems was torn and the contents were spilled over other packet as well. It seemed very unhygienic, so I didn’t eat that. When I tried chat, they said to reply […]

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ABOUT FOOD ORDERED ON ZOMATO

Posted on by Consumer Court
Name of Complainant Shadab Ahmad
Date of ComplaintOctober 13, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i ordered food from zomato.My written address was correct.the order was paid.They didnt deliver the food and didnt refund my money. The executives were impolite  and rude want my money refunded ABOUT FOOD ORDERED ON ZOMATO was last modified: October 13th, 2019 by Consumer Court

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Poor service by Zomato and no action taken

Posted on by Consumer Court
Name of Complainant Mamta Basu
Date of ComplaintOctober 13, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Dear Sir I had ordered 6 plates of Radhaballavi from Gangaram and sons which in Zomato app shows contains 2 pieces each I have received only 3 plates and I tried to raise the issue in the app and I was merely told they will take up with the restaurant. Is this even a solution […]

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Zomato lied about getting a refund.

Posted on by Consumer Court
Name of Complainant Harsha Motwani
Date of ComplaintOctober 13, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order number: 1872705284 Closed ticket ID: 1589468 Closed ticket Id: 1657132 Current ticket ID: 23884772 Team, I’m not getting any response on the emails sent to zomato regarding my refund status. It’s been close to 3 weeks since I was told via email that refund has been initiated and I will get it within 5-7 […]

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Harassment from Zomato

Posted on by Consumer Court
Name of Complainant Kiran kumar
Date of ComplaintOctober 13, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Zomato Order #1818874228. I have placed this order with zomato. After placing a delivery person has been assigned and I was waiting for my order. After some time I called delivery person and he told he was never assigned that order by zomato and then I had a chat service with zomato and there is […]

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