zomato

Item not delivered nor amount refunded from zomato

Posted on by Consumer Court
Name of Complainant Aziz
Date of ComplaintOctober 17, 2019
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered cashewnut chicken curry from zomato on 13.10.19 for rs 187 through zomato app and paid online from guntur, andhra pradesh. Ordered item was declined delivery saying wrong address and order cancelled by zomato. I was not given the order nor i was given a refund. I was staying at the same address […]

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Very unhygienic and improper food packaging by Zomato.

Posted on by Consumer Court
Name of Complainant Abhisek
Date of ComplaintOctober 15, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Despite my message, the order arrived with a lousy packing. No containers were provided. Everything was packed in small packets. One of the packets, it seems was torn and the contents were spilled over other packet as well. It seemed very unhygienic, so I didn’t eat that. When I tried chat, they said to reply […]

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ABOUT FOOD ORDERED ON ZOMATO

Posted on by Consumer Court
Name of Complainant Shadab Ahmad
Date of ComplaintOctober 13, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

i ordered food from zomato.My written address was correct.the order was paid.They didnt deliver the food and didnt refund my money. The executives were impolite  and rude want my money refunded ABOUT FOOD ORDERED ON ZOMATO was last modified: October 13th, 2019 by Consumer Court

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Poor service by Zomato and no action taken

Posted on by Consumer Court
Name of Complainant Mamta Basu
Date of ComplaintOctober 13, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Dear Sir I had ordered 6 plates of Radhaballavi from Gangaram and sons which in Zomato app shows contains 2 pieces each I have received only 3 plates and I tried to raise the issue in the app and I was merely told they will take up with the restaurant. Is this even a solution […]

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Zomato lied about getting a refund.

Posted on by Consumer Court
Name of Complainant Harsha Motwani
Date of ComplaintOctober 13, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order number: 1872705284 Closed ticket ID: 1589468 Closed ticket Id: 1657132 Current ticket ID: 23884772 Team, I’m not getting any response on the emails sent to zomato regarding my refund status. It’s been close to 3 weeks since I was told via email that refund has been initiated and I will get it within 5-7 […]

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Harassment from Zomato

Posted on by Consumer Court
Name of Complainant Kiran kumar
Date of ComplaintOctober 13, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Zomato Order #1818874228. I have placed this order with zomato. After placing a delivery person has been assigned and I was waiting for my order. After some time I called delivery person and he told he was never assigned that order by zomato and then I had a chat service with zomato and there is […]

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Paid order cancelled by merchant of zomato online food delivery app and not refund my payment

Posted on by Consumer Court
Name of Complainant Puneet Nimesh
Date of ComplaintOctober 13, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I just order gajar ka halwa from zomato and when I was select my food it’s show me an option of gajar ka halwa so I ordered it and pay through paytm and after confirmed the order merchant and delivery guy is saying there is no gajar ka halwa in shop and when I choose […]

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Didnt get refund

Posted on by Consumer Court
Name of Complainant Rajnish jha
Date of ComplaintOctober 13, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

The delievery boy didnt call us and cancelled our order and we got a msg that we got refund but after sometime zomato send msg that they cant refund because we didnt replied to the delievery executive but the truth is delievery executive didnt contacted us and cancelled order … i didnt get refund i […]

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