zomato

Poor service by Zomato and no action taken

Name of Complainant Mamta Basu
Date of ComplaintOctober 13, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Dear Sir I had ordered 6 plates of Radhaballavi from Gangaram and sons which in Zomato app shows contains 2 pieces each I have received only 3 plates and I tried to raise the issue in the app and I was merely told they will take up with the restaurant. Is this even a solution […]

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Zomato lied about getting a refund.

Name of Complainant Harsha Motwani
Date of ComplaintOctober 13, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Order number: 1872705284 Closed ticket ID: 1589468 Closed ticket Id: 1657132 Current ticket ID: 23884772 Team, I’m not getting any response on the emails sent to zomato regarding my refund status. It’s been close to 3 weeks since I was told via email that refund has been initiated and I will get it within 5-7 […]

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Harassment from Zomato

Name of Complainant Kiran kumar
Date of ComplaintOctober 13, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Zomato Order #1818874228. I have placed this order with zomato. After placing a delivery person has been assigned and I was waiting for my order. After some time I called delivery person and he told he was never assigned that order by zomato and then I had a chat service with zomato and there is […]

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Paid order cancelled by merchant of zomato online food delivery app and not refund my payment

Name of Complainant Puneet Nimesh
Date of ComplaintOctober 13, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I just order gajar ka halwa from zomato and when I was select my food it’s show me an option of gajar ka halwa so I ordered it and pay through paytm and after confirmed the order merchant and delivery guy is saying there is no gajar ka halwa in shop and when I choose […]

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Didnt get refund

Name of Complainant Rajnish jha
Date of ComplaintOctober 13, 2019
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

The delievery boy didnt call us and cancelled our order and we got a msg that we got refund but after sometime zomato send msg that they cant refund because we didnt replied to the delievery executive but the truth is delievery executive didnt contacted us and cancelled order … i didnt get refund i […]

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Unprofessional behavior of Zomato

Name of Complainant jayesh upadhyay
Date of ComplaintOctober 12, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I m a loyal customer of zomato but zomato along with restaurant owner has mentally harassed me. On Oct 8 2019, I ordered from cheesiano pizza via order  1843889561 at 9:08 pm thru zomato app and expected delivery is 9:39 pm. I didn’t receive my order till 9:45 pm then I called restaurant owner. He […]

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My ZOMATO account is blocked

Name of Complainant Sai krishnav varma
Date of ComplaintOctober 12, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

ZOMATO has blocked my account it is stating that due to suspicious activity.They took around 2000 rupees for ZOMATO gold subscription.if they had blocked our account how we can use that gold account.my entire amount was went in vain.customer care responsive is irresponsible they are stating that it is automatically done no manual intervention has […]

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About my refund

Name of Complainant Manish rawat
Date of ComplaintOctober 12, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

Their app used my current location and its not correct …i write my exact location of rohini and in app location its is of pitampura….its not my fault that location is not correct…. I want to file a case against them About my refund was last modified: October 12th, 2019 by Consumer Court

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Non delivery of food by Zomato

Name of Complainant Rishi kumar
Date of ComplaintOctober 12, 2019
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered my food on 10/10 at around 3 p.m. I paid rs. 184 online from my debit card. But the food was not delivered till evening. Than I filed a complaint at there support gmail ID but haven’t got any response till now. Next day I got a message that my food was delivered. […]

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Food order cancelled at last moment by Zomato and money not refunded

Name of Complainant Lokanath Satpathy
Date of ComplaintOctober 12, 2019
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

Ordered food through Zomato not delivered on 11th oct,2019 order no 1877318222 forRs 323/.The order was cancelled in the last moment by Zomato and told that money will not be refunded.Can you seriously look into or any other option available to get justice as a consumer. Food order cancelled at last moment by Zomato and […]

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