zomato

Hair received in my food ordered from Zomato

Posted on by Consumer Court
Name of Complainant Jayita Roy
Date of ComplaintFebruary 25, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have received hair in my food. Instantly reported to Zomato and asked to refund my money back in Paytm (I used Paytm to pay) but no action has been taken. Zomato asked me to take coupon of the same amount in zomato wallet, I refused to accept as I may not order from Zomato […]

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My order was cancelled by Zomato and no refund was issued

Posted on by Consumer Court
Name of Complainant Shrirang Potale
Date of ComplaintFebruary 25, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered bk veggie and crispy veg burger with king fries and large pepsi. My order got cancelled by Zomato saying customer didn’t respond where as i did not got any call for taking the order My order was cancelled by Zomato and no refund was issued was last modified: February 25th, 2020 by […]

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Delivery of wrong product and rotten food items by Zomato

Posted on by Consumer Court
Name of Complainant Alapan Das
Date of ComplaintFebruary 17, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Order no:-2122107261, I ordered a red velvet cake from ZOMATO app on 17/02/2020 from a shop named CAKE MANIA (fssai no:- 22219093001057) located at Dadabari, Kota(Rajasthan). Firstly they delivered wrong cake :- some chocolate cake and secondly the cake was hard and rotten. After a little consumption of the cake, it caused nausea and vomiting. […]

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Zomato didn’t refund money for prepaid order that was never delivered

Posted on by Consumer Court
Name of Complainant Neha Gupta
Date of ComplaintFebruary 16, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered food from a vendor that was just 15-20 mins away from the delivery address. I have place order on 14th feb 2020 around 6:15 pm and the food never got delivered. The delivery boy was not picking up the call and there was no way to get in touch with zomato customer […]

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Cheating by ZOMATO

Posted on by Consumer Court
Name of Complainant Yogesh thakur
Date of ComplaintFebruary 13, 2020
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I ordered the food which was accepted by zomato and after waited for long time, I followed up with rider where I came to know that restaurant is already closed and zomato customer care is not responding. When I approached the customer care of zomato, I came to know that I will not receive this […]

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Zomato, Delievery Scam

Posted on by Consumer Court
Name of Complainant Aakanksha Agarwal
Date of ComplaintFebruary 9, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On date 8 Feb, i had placed an order on Zomato Order number : 1157575657 Payment: Online Unfortunately after waiting for 1 hour the status in the app showed that the order is yet to receive. On enquiry it was known that my order was cancelled. Further the app still continued showing that the food […]

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Paid amount and no delivery by ZOMATO

Posted on by Consumer Court
Name of Complainant Sumit
Date of ComplaintFebruary 8, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

@ZomatoIN order no- 1228486462 I prepaid for my order and received nothing… restaurant was claiming for delivery within 33 minutes.. delivery boy called me after 1 hour n 15 minutes… when i asked him why you were late ..he said there were 2 more orders to deliver and started laughing… i told him i am […]

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Cheat service, rude behavior & unprofessional tone from Zomato delivery boy

Posted on by Consumer Court
Name of Complainant ARUNAVA SAHA
Date of ComplaintFebruary 7, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have made an order. He does not how to speak. You don’t give any training to them. It’s 2nd time happening with me. You trained them to use “tu, bhai- in Bengali” nice way to loot the customers. I have already made the payment also. You have trained them like this to misbehave with […]

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Zomato Partial order missing

Posted on by Consumer Court
Name of Complainant Sai Madhur
Date of ComplaintFebruary 7, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered food from McDonald’s through ZOMATO . Coke was missing from my order . Total order value was 494Rs and value of coke was 125Rs+ . Rider had dropped the coke on his way to deliver food to me . I had immediately complained that I did not receive my coke to McDonald’s and […]

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