zomato

Spoiled and delayed food from zomato

Posted on by Consumer Court
Name of Complainant Abhishek Aggarwal
Date of ComplaintMarch 1, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

With reference to order no. 2067172361 from zomato. My order was delayed for many hours and spoiled as well. When I asked for compensate, they offered me Rs 100 against Rs 107 ordered value. They had wasted my lot of time. When I asked for compensation of my time and harassment, they said that they […]

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Food not delivered and payment is not refunded on zomato

Posted on by Consumer Court
Name of Complainant Amar
Date of ComplaintFebruary 29, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

placed an order on zomato app for Rs 302. After placing order I found that location shown on map is incorrect. So I sent message to zomato as soon as order is placed, that location showing on map is incorrect and sent them my detailed address for delivery. I got response that the message will […]

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not providing refund for cancelling order in zomato

Posted on by Consumer Court
Name of Complainant Mohit madhwani
Date of ComplaintFebruary 28, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

I ordered a food from Zomato a restaurant named khichdiwala, ramdaspeth , Nagpur and I cancelled a ordered just immediately after accepting my order and they cancelled my ordered from they approved my cancel but they didn’t initiate my refund which i paid woth an online payment if ordered numer 2020459683 i paid using card […]

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Hair received in my food ordered from Zomato

Posted on by Consumer Court
Name of Complainant Jayita Roy
Date of ComplaintFebruary 25, 2020
Name(s) of companies complained against
Category of complaint Hotels & Restaurants
Permanent link of complaint Right click to copy link

I have received hair in my food. Instantly reported to Zomato and asked to refund my money back in Paytm (I used Paytm to pay) but no action has been taken. Zomato asked me to take coupon of the same amount in zomato wallet, I refused to accept as I may not order from Zomato […]

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My order was cancelled by Zomato and no refund was issued

Posted on by Consumer Court
Name of Complainant Shrirang Potale
Date of ComplaintFebruary 25, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I had ordered bk veggie and crispy veg burger with king fries and large pepsi. My order got cancelled by Zomato saying customer didn’t respond where as i did not got any call for taking the order My order was cancelled by Zomato and no refund was issued was last modified: February 25th, 2020 by […]

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Delivery of wrong product and rotten food items by Zomato

Posted on by Consumer Court
Name of Complainant Alapan Das
Date of ComplaintFebruary 17, 2020
Name(s) of companies complained against
Category of complaint Consumables
Permanent link of complaint Right click to copy link

Order no:-2122107261, I ordered a red velvet cake from ZOMATO app on 17/02/2020 from a shop named CAKE MANIA (fssai no:- 22219093001057) located at Dadabari, Kota(Rajasthan). Firstly they delivered wrong cake :- some chocolate cake and secondly the cake was hard and rotten. After a little consumption of the cake, it caused nausea and vomiting. […]

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Zomato didn’t refund money for prepaid order that was never delivered

Posted on by Consumer Court
Name of Complainant Neha Gupta
Date of ComplaintFebruary 16, 2020
Name(s) of companies complained against
Category of complaint E-Com & Retail
Permanent link of complaint Right click to copy link

I have ordered food from a vendor that was just 15-20 mins away from the delivery address. I have place order on 14th feb 2020 around 6:15 pm and the food never got delivered. The delivery boy was not picking up the call and there was no way to get in touch with zomato customer […]

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Cheating by ZOMATO

Posted on by Consumer Court
Name of Complainant Yogesh thakur
Date of ComplaintFebruary 13, 2020
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link

I ordered the food which was accepted by zomato and after waited for long time, I followed up with rider where I came to know that restaurant is already closed and zomato customer care is not responding. When I approached the customer care of zomato, I came to know that I will not receive this […]

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Zomato, Delievery Scam

Posted on by Consumer Court
Name of Complainant Aakanksha Agarwal
Date of ComplaintFebruary 9, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link

On date 8 Feb, i had placed an order on Zomato Order number : 1157575657 Payment: Online Unfortunately after waiting for 1 hour the status in the app showed that the order is yet to receive. On enquiry it was known that my order was cancelled. Further the app still continued showing that the food […]

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